Job Description

DESCRIPTION

Are you ready to build and scale a new venture within one of the most dynamic, innovative environments, collaborating with exceptional talent from around the globe to solve customer problems and to leave positive impact on our environment?

At Amazon Hub Pick-up and Returns, we're working to optimize the delivery convenience for our customers. With our Amazon Lockers and Counters we are not only enabling customers to pickup and send parcels in the most comfortable way, but are helping to optimize resource allocation on the last mile - from fuel to packaging material.

We are looking for an entrepreneurial self-starter with a passion to build and scale new businesses taking a key role within our mission as an Account Manager.

You will be working in a cross-functional role, representing the face to our most strategic partners, driving usage of our service and working to continuously improve our mechanisms, tools and processes.

More Information (Japanese Only)
・Department: Last Mile (AMZL)
・Job: Planning / Account Management
・Location: Tokyo Office

*Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, visit

オペレーション部門のDEIの取り組み（Japanese Only）

Key job responsibilities
- Develop and optimize mechanisms and tools to enable scalable and efficient partner engagement
- Drive usage of Hub Pick-up and Return Points by Amazon customers
- Implement review mechanisms to monitor, analyze and report for existing partner/location performance and drive pro-active follow-up actions
- Act as facilitator between internal and external stakeholders from Tech, Accounting, Marketing, Business planning, Legal and Product Management to optimize partner and customer experience throughout the complete project lifecycle
- Represent Amazon Hub Pick-up & Returns with our partners and drive sustainable account growth

BASIC QUALIFICATIONS

- 3+ years of digital advertising and client facing roles experience
- Bachelor's degree
- Experience analyzing data and best practices to assess performance drivers
- Business level English
- Fluent Japanese (close to native level)

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