Job Description

The Canada Games Centre (CGC) is a vibrant multi-sport community and recreation centre in Halifax, Nova Scotia. We are a 176,000 sqft facility operated by a non-profit society committed to promoting physical literacy, fitness and wellness, and to supporting the needs of high-performance sport & athlete development. The Centre runs sport and recreation programs, camps, fitness classes and so much more in an inclusive environment. Located in Mi'kma'ki, the ancestral and traditional lands of the Mi'kmaq people, the CGC acknowledges the Peace & Friendship Treaties signed in this Territory and recognizes that we are all Treaty People. Together, we inspire healthy active living.

Position Summary

Reporting to the Manager, Recreation & Program Services, the Aquatics Coordinator, Operations will provide support and leadership to the aquatic team through knowledge of aquatic risk management techniques, effective client relations, a comprehensive response to issues as they arise, and resource development to operational services. In addition to a commitment to exceptional customer service and a positive customer experience, the Aquatics Coordinator, Operations must be highly organized, manage time effectively, and complete scheduling tasks in a timely and efficient manner.

Responsibilities

• Manage part-time staff throughout the year to ensure all staff are upholding Canada Games Centre standards at all times
• Overall development and management of staff team including recruitment, hiring, training, coaching, evaluating and scheduling of staff
• Execute disciplinary action as required, including both verbal and written warnings
• Ensure that employee performance meets or exceeds internal, provincial and national guidelines for lifeguarding and water safety to maintain a cohesive risk management strategy
• Work in conjunction with the Aquatics Coordinator, Programs to oversee the implementation and conduct of regular staff training
• Supervise both full-time and part-time employees ensuring human resource policies are adhered to (including ongoing performance appraisals), work in conjunction with the Manager, Recreation and Program Services with assigning tasks, workload, schedules, and responsibilities to ensure high quality service
• Provide immediate lifeguard and/or instructor coverage as required
• Ensure quality services are provided to members and guests
• Ensure Aquatic environment meets the legislated regulations for a Class A aquatic facility, as well as internally established policies and procedures
• Offer support to the Manager of Recreation & Program Services and the Operations Manager, with major facility issues
• Maintain documentation, records and checklists, including those for equipment and supplies management, maintenance reviews, statistics, incident reports, and iWork, ensuring implementation of appropriate follow up is conducted
• Update and maintain Aquatics Department Policies and Procedures, Safety Standards
• Review and upgrade emergency procedures on a regular basis • Assist with weekly payroll as required
• Recognize and prevent hazardous situations • Reviewing and upgrading emergency procedures on a regular basis
• Assist the Manager, Recreation & Program Services with aquatic facility bookings
• Inventory control and ordering of aquatic supplies/equipment
• Work in conjunction with the Manager, Recreation & Program Services to create an annual budget
• Present positive public image through quality of work, appearance, and good public relations
• Maintain contact with public to be readily available to respond to questions or concerns, handle customer inquiries with tact and diplomacy and respect
• Take charge of emergency situations
• Conduct when scheduled/ needed all the job description outlines of a Person on Duty
• Work on special projects
• Other duties as assigned by the Manager, Recreation & Program Services

Qualifications

Mandatory (to be maintained as a condition of employment)

• National Lifeguard Service Award (NLS) & Airway Management (Oxygen)
• Pool Option (Current within two years) • Lifesaving Instructor (LSI)
• Swim for Life Instructor (SFL)
• Intermediate workplace First Aid (formerly SFA)
• National Lifeguard & First Aid Instructor
• Airway Management Instructor (formerly Oxygen)
• Instructor Trainer
• Examiner
• Experience in supervising, Mentoring & Coaching staff

Desirable

• HCP Provider

• WHMIS

• High Five Training

• Pool Operator's Course

• Aquatic Management Certificate

• SEE Auditor

• Lifesaving Sport experience

• Lifesaving Society National Trainer

• Experience with payroll

• 3 - 5 years' work experience in a senior aquatic role preferred

Competencies

• Service orientation

• Communication

• Customer service

• Problem solving

• Flexibility

• Initiative

• Relationship building

• Teamwork and cooperation

• Values diversity

Working Conditions

• This position is 35 hours per week, the current work schedule will be Sunday - Thursday with an evening shift (Wednesday) from 12-8pm.

• Additionally fulfill Person on Duty (POD) shifts 2:30pm to 10:30pm on rotational evenings and weekend as assigned

• Requirement to work flexible hours (early morning, day, evening, and weekends) including overtime and on call

• Working environment includes physical, emotional, and mental demands on infrequent occasion

• Safe lifting, carrying, and rescue techniques (use of a rescue aid in the water and coordination of rescue with a second rescuer, when possible, are required by the employer)

• Safe use of all protective / barrier equipment is required by the employer

• Exposure to loud noises and ability to concentrate in a busy environment.

Please note that a criminal record check and Child Abuse Registry check will be required as part of the hiring process.

Compensation

Salary is $42,840-$59,160 per annum, commensurate with education and level of experience.

What's in it for you?

• Group benefits (cost-shared) and group RRSP plan

• Free facility membership

• A variety of discounted programs and services

• Free parking and close proximity to Halifax Transit

• Amazing team environment

APPLICATION INSTRUCTIONS: To apply, please combine a cover letter and resume into one PDF document and label the file using only your first and last name (example: John Doe.pdf) and email your application to [email protected] by Thursday, July 31, 2025. Please include your full name and the position you are applying for in the subject line. Failure to properly identify your application or attach working documents will result in your application being omitted. We are a welcoming and supportive environment whose goal is to be a diverse workplace representative of the citizens we serve. Indigenous people, persons with disabilities, African Nova Scotians, racially visible persons, women in occupations where they are under-represented, and the LGBTQIA2S+ community are encouraged to self-identify on your application

Job Tags

Weekly pay, Full time, Part time, Ongoing contract, Immediate start, Flexible hours, Shift work, Weekend work, Sunday, Afternoon shift, Early shift,

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