Job Description

Calling all innovators - find your future at Fiserv.

We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Principal Product Manager, Data Experience

What does a Principal Product Manager do at Fiserv?

Enterprise Biller and Receivable Solutions (EBRS) team offers a suite of consumer bill and B2B invoice presentment and omnichannel payment solutions (SnapPay, BillMatrix, CheckFreePay) for enterprise merchants and government entities to automate their workflows and leverage data to drive strategic business outcomes.

We are seeking a Principal Product Manager very experienced in the art and science of building and scaling "data as product” for businesses, to own Insights & Advanced Analytics, a newly incubated key product module.  

With more than a decade of B2B invoice payments and consumer bill pay data, our team is on a mission to unlock this power with data visualization tools, AI-driven insights, and predictive analytics to reinvent the way Accounts Receivables teams interact with their customers and work better.

You will be the thought leader driving strategy for how to leverage our data and deliver new insights and reporting served through the product module. You will collaborate with AI product partners, Engineering, and Customer Success teams to scope, prioritize, bring to market, and iterate capabilities that need to be built.

You will partner with Sales, Finance, and Marketing on sales enablement and commercialization strategies to drive merchant adoption and new revenue streams. This is a rare opportunity to apply your unique product, data, tech and strategy skillsets in a burgeoning practice area that is pivotal to the EBRS growth trajectory. 

What you will do:

• Develop and drive the vision and strategy (opportunity sizing, packaging, and monetization) for growing EBRS Insights business across our customers base and expanding the data capabilities we offer into new areas.
• Craft an integrated, forward-looking product roadmap incorporating new data, analytics, and AI/ML (LLM, GenAI) use cases that leverage modern data technologies within the cloud.
• Deeply understand customer needs (own data-driven customer journeys to bridge data requirements), what’s working, what’s not and how to address it.
• Champion data transformation initiatives with Data Engineering, Infrastructure, third party partners to enable real time data movement and futureproof EBRS platforms.
• Lead ideation, research, design, and enhancement of data products, such as APIs, data platforms, and self-service analytics and dashboard UI reporting tools with the aim of delivering actionable insights to drive decision-making across internal business functions.
• Do all the things you’d expect from a product manager, like driving planning, prioritization, defining requirements with requirements document, creating concept prototypes, and collaborating across engineering, product partners, sales, marketing, etc.
• Champion a data-centric culture, emphasizing data as a product, and lead by example in embracing continuous improvement and a keen focus on user experience to refine offerings.

What you need to have

• 8+ years functional experience in product management
• 3+ years product ownership in data domain (data analytics; predictive analytics; data science; deep learning, AI-driven, ML product etc), with track record of developing data as a product that informs business decisions and powers AI algorithms.   
• Proficiency with tools, workflows, systems to ingest, manipulate, enrich, and store data for enterprise use cases (e.g. SQL/Python; PowerBI/Tableau/Looker; Snowflake/RedShift/BigQuery; enterprise data management platforms).  
• Previous projects in conducting business analysis, designing UI and data visualization modules, and presenting results in structured narratives using presentation tools.
• Strong technical background, comfortable understanding/ sparring/ challenging technical approaches with experienced architects and senior engineering leadership, as well as with customers.
• Experience building SaaS products ideally having worked in startups and in complex enterprises
• A proven track record for defining, building and delivering high impact products that create real business and customer value in fast-growth or large-scale companies
• Enjoy working in greenfield settings, assessing areas ripe for maximum impact.

Salary Range

$129,400.00 - $217,900.00

These pay ranges apply to employees in New Jersey, New York and California. Pay ranges for employees in other states may differ.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

For incentive eligible associates, the successful candidate is eligible for an annual incentive opportunity which may be delivered as a mix of cash bonus and equity awards in the Company’s sole discretion.

Thank you for considering employment with Fiserv.  Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. 

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact  AskHR.US@fiserv.com . Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.

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