Job Description

Job ID#: 28342

Bilingual Dispatcher Needed ASAP  
TTH; $20
South Houston
Bilingual Preferred 

Duties and Responsibilities:  

• Monitor and ensure the completion of delivery routes through a structured driver check-in process
• Track, communicate with, and assist drivers in a professional and efficient manner
• Gather, maintain, and organize route documentation and records
• Manage and enter data related to work orders, tickets, and route status
• Provide professional customer service and timely updates to clients regarding appointments and estimated arrival times
• Report any driver performance issues or delivery concerns to management promptly
• Provide training support to new dispatch staff as needed
• Make follow-up communications with drivers regarding any issues or delivery exceptions
• Maintain accurate and up-to-date logs and dispatch reports
• Assist in administrative tasks and support cross-functional teams as needed

Required Skills and Qualifications:

• Prior dispatch experience preferred; strong office administration experience required
• Excellent verbal and written communication skills
• Strong attention to detail and consistent follow-up on issues
• Ability to manage multiple priorities in a fast-paced environment
• High level of urgency, professionalism, and problem-solving ability
• Proficient computer skills, including use of desktop computers, Microsoft Office, and the ability to learn new software quickly
• Customer-first mindset with strong interpersonal skills
• Bilingual Spanish English Fluent

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