Job Description

Are you a French Bilingual customer service representative? Are you passionate about healthcare and patient care? Do you have a competitive nature and the drive to hit sales targets and enjoy working in a team? If you answered YES, then we have the opportunity for you!

Randstad is looking for a French Bilingual Reimbursement Specialist to work with a well known company in the Health Services Industry within in the GTA! This isn't JUST a company, this is a team of passionate individuals dedicated to making every interaction memorable.
Great location in Mississauga, making it easy to commute- right off the 401 at Derry Rd

Advantages

- Permanent Position
- Competitive salary of $55k-65k based on experience
- 3 Weeks Vacation
- RRSP matching
- SPP buy-in
- Benefits
-Hybrid work Schedule (3 days in office)
-Flexible Schedule possibilities for those who are interested (8:30-4:30, 9-5, 10:30-7)

Responsibilities

- Providing top-notch customer care to patients - including understanding their coverage, processing claims, helping to understand financing options, trouble-shooting the product and complaint resolution

- Providing support to the sales team
- Providing quick and efficient customer service via incoming phone calls and email inbox
- Liaison for insurance companies, preparing communications and scheduling follow-ups, updating files, and investigating denials
- Guiding customers through the reimbursement process and updating the sales team on reimbursement in their territories
- Updating patient files, billing, facilitating shipping or orders
- Maintaining open communication with the team on product issues and registering complaints
- Must be able to comply with company policies surround data privacy and document control

Qualifications

- Must be fluent in English and French, with the ability to communicate via phone and email.
- Excellent written and verbal communication
- Preferred post-secondary education
- Minimum 2 years experience in the customer service field or reimbursement
- Strong negotiation skills are an asset
- Must be able to effectively manage time and projects

Summary
If you're looking to leverage your sales skills in a continuously developing company, apply now by applying to this ad!
Please note that we appreciate ALL submissions, but only those who are qualified for the position and have relevant experiences may be contacted.

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process. show more

Job Tags

Holiday work, Permanent employment, Work experience placement, Flexible hours,

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