Job Description

Job ID#: 27382

Business Development Representative
Direct Hire; 80K to 100K
Grand Prairie, TX

**Most business is repeat business (want to grow) and secure new customers/relationships
**Supply chain solutions experience HIGHLY preferred – packaging, freight, etc.

Duties:

• Build customer relationships with face-to-face visits
• Respond quickly and efficiently to customer and staff needs  
• Maintain regular communication with owners regarding results and major challenges  
• Maintain daily communication with manager regarding day-to-day activities, results, and concerns
• Ask for help, assistance, and remind management of assignment, quote, or customer response due prior to deadline
• Follow up and respond with the results of customer visits (same day or by 8 am the following business day)
• Facilitate communication between company, Customer Service Team, Engineering, Accounting, Production, and customers
• Find or develop sales tools that help you communicate concepts to customers. 
• Be sensitive to customer needs and expectations, always ask for a date specific expectation. 
• Know major details of customer caseload and aspects of past/current orders, customer requests, possible changes in quantity and quality of product requested, etc. 
• Provide support to Management by thinking ahead, giving reminders, and knowing industry/trends/news, etc.
• Develop new customer leads while retaining current customer base
• Meet with Sales/Customer Service reps to identify new ways to assist in achieving common goals
• Develop and have an adequate understanding of products offered and services provided
• Know what additional/improved services company can offer – cost savings, products, quality enhancement, organizational suggestions, predictive trends, delivery/pickups, etc.
• Work closely with manager and President in generating leads, developing new opportunities, reengaging lapsed customers, streamlining sales process, and improving closing ratio

Qualifications:

• College degree preferred, high school diploma required
• Solid Microsoft Office Suite skills  

• Exhibit business values and work ethic standards espoused by owners
• Share common vision and goals with the owners in providing quality services to customers and guidance to staff
• Professional, charming, positive, dependable, and a passion for people and products/services
• Be a strong closer, ABC (Always Be Closing)
• Have a deep understanding of sales and follow-up techniques

Other Info:

• Company in growth mode; newly created position; 50 in company
• Full in office when not traveling
• Base compensation ideally 80K with commissions
• Texas travel required; expenses covered 

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