Job Description

Overview:

Teleperformance is a worldwide leader in client experience management and contact center business process outsourcing. With more than 410,000 employees, development of an efficient and responsible hybrid organization, combining work-from-home and on-site solutions, with around 50% of employees now working remotely.

Ranked 11th in the world's Top 25 Best Workplaces by Fortune Magazine, in partnership with Great Place to Work; Best Employer certification earned in 64 countries covering more than 97% of the total workforce.

Our Work Culture:

At Teleperformance, we remain true to our core values of integrity, respect, professionalism, innovation and commitment.

• Autonomous - We encourage and trust your decision making skills.
• Progressive work environment - If you have skills to prove we have all ladders for you to grow.
• Flexible - We believe in results.
• Innovative - All ideas matters.
• Inclusive - Everyone is Included and everyone wins.
• We work hard and party even harder.

About the job:

Cloud Platform team helps customers transform and evolve their business through the use of Google’s global network, web-scale data centers, and software infrastructure. As part of an entrepreneurial team in this rapidly growing business, you will help shape the future of businesses of all sizes using technology to connect with customers, employees, and partners.

Annual Base Salary starting at CAD $51,000 with earning potential up to $73,950 based on maximizing bonus and in-year increments.

Skills:

• Thrive in a fast-paced, high-growth, rapidly changing environment.
• Experience working in technical sales environment.
• Knowledge of CRM systems but not limited to Salesforce,LinkedIn Navigator.
• Analytical mindset and go-getter attitude; self-motivated to achieve personal goals and goals set for the team.
• Proven success in generating leads and experience cold calling and presenting sales pitches based on value, not price.
• Organized and has pipeline management, time management skills and prioritization skills.
• Excellent verbal and written communication skills in English.
• Dependable, reliable with strong work ethic.
• Proactive, organized, responsible, proven ability to work well with a team.

Benefits & Perks:

• Established career path supported by self-assessments, virtual training, and guided curriculum that allow for vertical and horizontal growth through our multiple lines of business.
• Robust career path with a full development plan and the opportunity to grow in the organization.
• Paid 4 weeks training, 2 weeks leave.
• Continuous learning through progressive training that is specific to your tenure and skills.
• Competitive salary with incentive programs.
• Positive and supportive environment.
• Weekly Friday socials, trivia nights, games, and movie outings.
• Medical and Dental benefits, Employee Family Assistance Programs, Rewards & Recognition programs.

Schedule:

• Fixed schedule Monday to Friday, 9 hrs shift from 9 AM to 6 PM.

Location:

• Candidates are advised to be within travel distance from our primary location Yonge & Eglinton.
• Hybrid setup, 4 weeks of product training will be on-site.

Qualifications:

• Bachelor’s degree, College degree or equivalent Degree.
• 1 year minimum experience in consultative Selling: managing a portfolio of customers, identifying customers/partners needs, focus on customer goals, results and clients satisfaction.
• Google Product knowledge:not limited to Google cloud & Digital media.
• Outgoing and confident in inbound/outbound phone sales with a great phone etiquettes.
• Strong desire to meet or exceed productivity, readiness, sustainability, and task points, compliance and customer satisfaction targets.
• Strong verbal and written communication skills to pitch on the phone and compose compelling proposals.
• Proven track record of target overachievement, strong sales attitude and desire to meet and overachieve multiple KPIs and Sales Quotas.
• Knowledge of Google Products and its competitive landscape.
• Proven technical ability with CRMs (customer relationship management).

Responsibilities:

• Product/service sales, upsell (inbound and outbound).
• Execute daily outbound phone calls/emails, contact decision makers, build quick rapport, assess needs and close the sale.
• Explain Google products/solutions and value proposition to businesses of different verticals and sizes and explain how they address client needs.
• Execute outbound prospecting campaigns to source, contact, and engage prospective customers interested in evaluating Google products.
• Develop and lead outbound campaigns from idea-generation through to initial pitch, pipeline qualification to deal closure.
• Lead and contribute to team projects to develop and refine our sales process.
• Develop and codify best practices and sales workflows for interactions with prospects.
• Achieve or exceed monthly sales quota.
• Reach out to existing customers to pitch new ancillary products or increase spend in products currently used.
• Troubleshoot small technical setup issues or route them to relevant teams.

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