Job Description

Chief Technology Officer

Scarborough Health Network

Scarborough Health Network (SHN) is shaping the future of care, designing a more integrated healthcare system for one of Canada’s most diverse communities. For more than 850,000 people throughout the eastern Greater Toronto Area, this will mean quicker access to the safest, highest quality healthcare, right here in Scarborough. We operate three full-service hospitals and several community-based locations, with essential services including emergency, diagnostic imaging, surgery, and rehabilitation care. We are experts in stroke, mental health, and seniors care, as well as orthopaedics and chronic disease management. Our facilities feature advanced birthing centres for moms, newborns, and growing families. We host one of North America’s largest regional nephrology programs and cardiovascular rehabilitation services, and we are a designated cardiac centre for the Central East region of Ontario.

Our workforce comes from all over the world, speaks more than 20 languages, and brings their diverse perspectives to deliver compassionate and inclusive care tailored for our community. We are achieving greater health equity by providing accessible healthcare to newcomers, addressing health conditions prevalent among multicultural populations, and removing barriers to healthcare for everyone.

We are proud to be a leader in transforming how our health system is working together to improve the health of our community. Along with being a Scarborough Ontario Health Team partner and working collaboratively with the Scarborough Family Physicians Network, we are a key partner for the University of Toronto’s Scarborough Academy of Medicine and Integrated Health; member of the Toronto Academic Health Science Network; and partner with other universities and colleges. In addition, SHN Research Institute is at the forefront of multicultural health research, grounded in understanding the unique healthcare needs of Scarborough.

Underpinning our commitment to exceptional quality care is the Love, Scarborough fundraising campaign, helping us to Build It Forward through a multi-year capital expansion and renewal strategy. We are bringing innovative, state-of-the-art hospital facilities, equipment, and technology to our health network to meet Scarborough’s evolving needs into the future.

Reporting to the Vice President, Redevelopment and Technology, the Chief Technology Officer (CTO) is responsible for all aspects of the Information Communications Technology (ICT) and Cybersecurity portfolio, including Information Technology (IT), Information Systems (IS) and Enterprise Unified Communications (EUC) within the Scarborough Health Network, in alignment with its  mission, vision, values, and strategic directions. In collaboration with the senior leadership team and key stakeholders, the CTO will provide an enterprise vision and direction for: the enhancement and evolution of clinical systems in support of SHN priority on patient safety and performance; and the business intelligence tools and systems to support clinical and administrative decision-making.

Key accountabilities include:

• Strategic advisory capacity (local and regional) in the Digital and Cybersecurity domains.
• Leading the development and implementation of SHN Digital Health Strategy and ensuring its alignment with all aspects of corporate strategy relating to patient safety, operational efficiency and performance management.
• Establishing the Digital Services governance framework that will define the working relationship between the ICT Teams and other clinical and administration teams within SHN.
• Identifying and assessing digital trends and opportunities, and related implications and visibility for SHN.
• Ensuring that an enterprise-wide IT and Security risk management strategy and enabling programs and practices are successfully implemented and integrated across the hospital’s business model.
• Providing leadership oversight and guidance on the cost effectiveness of SHN’s current and planned systems, practices, and investments.
• Overseeing the streamlined operation of Digital Services to ensure Applications, Network Infrastructure, Telecom, Cybersecurity and Innovations teams align with the business objectives of the organization and external partners (Ontario Health, MOH, CCO, CEHC etc.).
• Leading and managing a high performing team, setting the tone and establishing the necessary internal processes and structures to ensure a continued team culture of excellence and collaboration.
• Working closely with the hospital’s Senior Leadership Team (SLT) and medical leadership and OH partners to lead transformative initiatives, while promoting standardization locally and at the regional level.
• Networking with industry counterparts to share best practices information and lessons learned.
• Providing technical input and strategic rationale to SLT for all projects, discussions, and recommendations involving technology based on industry standards and best practices.
• Developing the tools, architecture, standards, policies and guidelines to create the maximum value for SHN
• Directing the recruitment, training and development of staff within Digital Services in order to establish and maintain qualified staff and to ensure strategic continuity and quality results.
• Responsible for regulatory compliance and risk management related to SHN use of IT.
• Preparing the annual Digital Services operating plan and budget; managing and monitoring financial affairs; advising and recommending any required capital and extraordinary expenditures.
• Working with Enterprise Risk Management to manage and report on SHN’s risk profile as it relates to cybersecurity and IT infrastructure
• Working with the Regional Chief Information Security Officer to ensure the hospital complies with the Local Delivery Group cyber security operation model

With over 10 years’ experience in IT service management and service delivery in a Canadian healthcare organization, the CTO will also bring a record of accomplishment in enterprise-wide technology transformation initiatives. The CTO will possess outstanding communication skills, leadership, and an unwavering commitment to SHN’s values (Compassionate, Inclusive, Innovative, Courageous). A Bachelor’s degree in Health, Management, Technology or related field and a Master’s degree, is required.

To apply for this exceptional opportunity, please submit your application and related materials to Pamela Colquhoun, Partner, and Jim Stonehouse, Partner via Kathy Luu, Senior Associate kluu@boyden.com.

Scarborough Health Network (SHN) embraces and celebrates our community’s unique multicultural heritage and diversity. SHN is an equal opportunity employer, dedicated to a culture of inclusiveness and diversity reflecting our diverse patients, staff and community alike. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs.

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