Job Description
BMW Toronto is currently hiring a Full- time Appointment Coordinator.
At BMW Toronto, we are always interested in hearing from talented, motivated individuals interested in exploring potential careers at our company. BMW Toronto is a family run and owned dealership, with the structure of a large group. If interested in joining our team, apply below!
As a key member of our Customer Service Team you will be responsible for answering all inbound calls while providing the highest levels of customer service.
Responsibilities of this role will include:
- Answering incoming telephone calls via switchboard
- Directing all customer inquiries accordingly.
- Handling customer inquiries by phone and email
- Identify and escalate priority issues
- Scheduling service appointments for clients vehicles in a courteous and efficient manner in a call center setting
- Debit and cash transactions
- All other general reception duties
- Must be available to work days, evenings and weekends as required
Key Requirements:
- Excellent verbal and written communication skills is a must
- Attention to detail
- Listening skills
- Problem analysis and problem solving
- Customer service orientation
- Organizational Skills
- Team work
- Multitasking
- ***Must be available to work evenings and weekends as scheduled. ******
We Offer:
Health and Dental
Life Insurance
Profit Sharing
2 weeks PTO
Closed Sundays
Team Outings
Family Owned and Operated
Please note while we thank you for taking the time to apply with us, only applicants selected for an interview will be contacted.
Job Tags
Full time, Weekend work,