Customer Support Specialist Job at Staffmax Staffing & Recruiting, Ottawa, ON

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  • Staffmax Staffing & Recruiting
  • Ottawa, ON

Job Description

Staffmax is seeking a friendly, solutions-focused Customer Support Specialist to join our client’s team on a 6-month contract. In this role, you'll be the voice of the company, helping customers with their questions and concerns while delivering a positive and professional experience every time.

Contract Length: 6 Months 
Location: Ottawa, ON

What You’ll Be Doing:

  • Respond promptly to customer inquiries via phone, email, and live chat

  • Provide accurate information about products, services, and policies

  • Process customer orders, returns, and exchanges with attention to detail

  • Document interactions and update internal systems and records

  • Work with internal teams to resolve escalated or complex issues

  • Recommend products or services based on customer needs

What We’re Looking For:

  • Previous experience in customer service, call center, or help desk environment

  • Strong communication, listening, and problem-solving skills

  • Ability to remain patient, professional, and helpful—especially under pressure

  • Familiarity with CRM systems and customer support tools

  • A positive, team-oriented mindset and a commitment to customer satisfaction

Why Join Staffmax?
We’re here to support you throughout your contract, from onboarding to completion. If you’re passionate about helping others and enjoy working in a fast-paced environment, this is a great opportunity to make an impact and build valuable experience.

Apply now and help us create outstanding customer experiences.

Job Tags

Contract work, Temporary work,

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