Job Description

Job Responsibility:

** Now Offering $500 Signing Bonus **

Ha'me' Restaurant, located in Kwa'lilas Hotel, is seeking experienced food and beverage servers to join our team! The perfect candidate for this position has experience in a fine dining setting and has existing knowledge of wines and pairings.

Located in the traditional territories of the Kwakiutl people; “Kwa'lilas” translates to “a place to sleep”. Named by the Gwa'sala-Nakwaxda'xw elders in hopes that guests may find peaceful rest after a day of exploration on North Vancouver Island.

What We Offer:

• $500.00 signing bonus after 1 month of successful employment.
• $500 after completion of the probationary period.
• 2 months of free accommodation for individuals relocating outside of the North Island
• Company events and holiday parties
• Wellness incentives including discounted gym memberships, free fitness classes(yoga), and free counseling services.
• Career development and growth opportunities
• Discounted meals during your shift
• The opportunity to earn significant tips during the high season.

Duties and Responsibilities:

• Maintains quality standards for the hotel food and beverage operations, including greeting patrons, making them feel welcome, and handling basic inquiries.
• Provides customer service through the completion of routine duties and tasks such as taking, relaying, and serving food and/or beverage orders, providing product knowledge, handling cash, credit and debit card transactions in accordance with Hotel Policies
• Checks on guest satisfaction and follows up on requests where possible and appropriate Stocks supplies and maintains inventory levels
• Demonstrates a customer service attitude with internal / external contacts
• Cleaning tables, counters and glass ware
• Performing opening and closing duties as required
• Other duties as required

Qualifications:

• Industry-specific certifications such as Serving It Right
• A minimum of 1 year experience as a server in a high end restaurant, with an understanding of wines and pairings
• Professional attitude and appearance
• Excellent communication, interpersonal, and customer service skills
• Cash handling experience an asset
• Ability to work a flexible schedule, including weekends and holidays
• High attention to detail and ability to multi-task
• Workplace Hazardous Materials Information System (WHMIS) training an asset
• Candidate must have demonstrated experience as a team player and ability to multi task

Job Types: Full-time, Part-time

Pay: $21.00-$24.00 per hour

Additional pay:

• Bonus pay
• Signing bonus
• Tips

Schedule:

• Evening shift
• Weekends as needed

Application question(s):

• Are you currently located in Port Hardy? If not are you willing to relocate?
• Are you willing to relocate to Port Hardy?

Education:

• Secondary School (preferred)

Experience:

• Wine Service: 1 year (preferred)
• Fine Dinning Serving: 1 year (required)

Licence/Certification:

• Serving It Right (preferred)

Work Location: In person

Expected start date: 2025-03-31

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