Job Description

We Put the World on Vacation

Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

POSITION REPORTS TO:
General Manager

POSITIONS REPORTING TO THIS POSITION:

• Food & Beverage Duty Manager
• Food & Beverage Attendant

KEY RELATIONSHIPS:
Head Chef

PRIMARY OBJECTIVES:
At Travel + Leisure Co., our vision is to put the World on Vacation. In your position as the Food & Beverage Manager, you will be responsible for managing the day-to-day operation of the Food and Beverage outlets, including recruitment, training of all new and existing staff, rostering staff, and managing floor staff during a function.

Our Values are the HEART of Travel + Leisure Co., the beliefs of our global team that define what we recognize as important, meaningful, and right:

• Hospitality – treating everyone like family
• Engagement – delivering our promise
• Accountability – owning our impact
• Respect – considering others in every interaction
• Teamwork – succeeding together

PRINCIPAL RESPONSIBILITIES: (Include but not limited to:)

• Provide exceptional customer service to our owners
• Inspire and create a fun activities program with a range of interesting activities and functions for guests within the resort
• Ensure smooth running of Food and Beverage service, providing hand-in-hand teamwork with adequate employees
• Ensure liquor licensing guidelines for responsible service of alcohol are adhered to
• Follow the responsibilities as outlined under The Liquor Act
• Manage floor staff during a function
• Successfully recruit, select, and induct suitable staff in line with company policies and procedures
• Identify and facilitate any staff training and development requirements
• Provide coaching and support in developing and promoting a productive and performance-focused workforce culture
• Ensure company performance management procedures are followed to maximize the productivity of staff
• Promote, communicate, and reinforce Company values and expected behaviors
• Employees must ensure they comply with WVRAP’s OH&S Policy, procedures, and any reasonable instruction given by WVRAP
• Employees must not willfully place at risk the health and safety of themselves or any other persons in the workplace and not willfully or recklessly interfere with or misuse anything provided for health and safety
• Display a Count On Me! service to all internal and external parties
• Display innovation through inspiring, creating, and improving processes and products
• Show integrity in all aspects of the position by doing the right thing, taking responsibility, and delivering on the promise
• Display leadership values by ensuring effective communication and respecting your peers and managers. Support others within the team and empower each other wherever possible

KEY POSITION CRITERIA:

• Motivate, inspire, train, coach, and discipline employees
• Lead the team by example, displaying appropriate conduct and dress
• Successfully screen employment candidates and conduct interviews
• Coordinate schedules with projected workflow, within budget
• Recognize and solve problems in the workplace
• Ability to work in a fast-paced environment
• Control stock and report any discrepancies to the General Manager

Where Memories Start with You

Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to MyCareer@travelandleisure.com , including the title and location of the position for which you are applying.

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