Job Description

Front Desk Agent

Location: Cranbrook, BC

The Heritage Inn Hotel & Convention Centre in Cranbrook, British Columbia is hiring!

What You Will Do:

• Maintain an inventory of vacancies, reservations, and room assignments.
• Register arriving guests and assign rooms.
• Answer inquiries regarding hotel services and registration by telephone, email, and in person.
• Provide information about services available in the community and respond to guests’ concerns.
• Compile and check daily record sheets, guest accounts, receipts, and vouchers using computerized or manual systems.
• Present statements of charges to departing guests and receive payment.

We Are Looking For Someone Who:

• Has strong computer skills
• Has strong attention to detail
• Has excellent customer service and communication skills
• Has previous hospitality experience (preferred)
• Cares about their professional appearance and follows uniform and dress code standards

Thank you to everyone who applies; only those considered for an interview will be contacted directly.

Job Types: Full-time, Permanent

Pay: From $17.40 per hour

Benefits:

• Discounted or free food
• On-site parking

Schedule:

• Day shift
• Evening shift
• Holidays
• Monday to Friday
• Morning shift
• Weekends as needed

Work Location: In person

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