Job Description

Front Desk Agent (Part-time)

Location: Pincher Creek, AB

The Heritage Inn Hotel & Convention Centre in Pincher Creek, Alberta is hiring!

Please only apply if you are in the Pincher Creek area, thank you.

What You Will Do:

• Answer and direct all calls appropriately and efficiently
• Process and confirm room reservations
• Greet, register, and assign rooms to arriving guests
• Present statement of charges to departing guests and receive payment for services
• Respond to guests' questions and/or concerns
• Ensure work areas and equipment are kept functional and orderly at all times

We Are Looking For Someone Who:

• Is a hardworking, positive, and proactive individual
• Is able to work cooperatively with other
• Is available for morning, afternoon, evening, and weekend work
• Cares about their professional appearance and follows uniform and dress code standards

Skill Requirements:

• Excellent written and oral communication skills
• Great organizational skills
• Proficient telephone skills
• The ability to handle and solve customer related concerns and complaints and report to supervisor as necessary

Knowledge and Training:

• Knowledge of clerical and basic accounting procedures
• Aware of POS systems and basic computer operations

Industry Experience:

• Minimum one-year previous experience as a front desk attendant

Thank you to all applicants for their interest in this opportunity; only candidates selected for an interview will be contacted.

Job Types: Part-time

Benefits:

• Discounted or free food
• On-site parking

Schedule:

• Day shift
• Evening shift
• Monday to Friday
• Night shift
• Weekends as needed

Work Location: In person

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