Job Description

Paladin Security is Hiring a Healthcare Security Officer!

Paladin Security is looking for dedicated Healthcare Security Officers to join our team at the Bonavista Peninsula Health Centre . This is your opportunity to make a real impact while working in a professional, respectful, and inclusive environment where we CARE .

Former Paladin Security employees are not eligible for rehire.

Key responsibilities:

• Patrol Hospital Grounds: Conduct regular rounds of hospital premises, including parking areas, hallways, patient rooms, entrances, and exits, to ensure the safety and security of the site.
• Monitor Surveillance Systems: Operate security cameras and alarm systems, ensuring any suspicious activity is reported immediately to the appropriate authorities.
• Access Control : Monitor and control entry points to the hospital, ensuring that only authorized individuals are allowed access to restricted areas.
• Respond to Emergencies: Act quickly in emergency situations, such as medical emergencies, fire alarms, or security threats. Assist hospital staff as needed during crises and evacuations.
• Provide Customer Service: Greet and assist visitors, patients, and hospital staff. Provide directions and ensure that guests adhere to hospital policies and procedures.
• Conflict Resolution: De-escalate tense situations, resolve conflicts, and ensure that all interactions are handled calmly and professionally.
• Report Writing: Document daily activities, incidents, or accidents accurately. Complete reports on incidents, breaches, and security concerns.
• Collaboration with Hospital Staff : Work closely with hospital staff and local law enforcement to provide a coordinated security effort and ensure the safety of all parties involved.
• Enforce Hospital Policies: Ensure that hospital policies, including visitor and patient protocols, are followed. Address any violations in a manner that upholds hospital safety standards

Requirements

• Clear Criminal Record Check (Letter of Conduct)
• Clean Vulnerable Sector Check
• Standard First Aid & CPR – Level C (CSA-approved)
• Immunization records for MMR, Varicella , and 2-step TB skin test
• Valid G Class Driver’s License
• Fluent English (oral and written)
• High school diploma
• Must be at least 19 years of age
• Must be a current resident of the Bonavista Area
• Certifications in Use of Force (UoF) and Management of Aggressive Behaviour (MOAB)
• Applicants without these can complete Paladin's paid training with a 6-month commitment

Nice-to-Have:

• Prior work in security, healthcare, law enforcement, or related fields
• Strong communication and problem-solving skills
• Proven ability to remain calm under pressure and during emergencies

Benefits

• Competitive wages and benefits
• Free uniforms
• Paid vacation & sick time
• Dry cleaning/tailoring allowance
• Code of Conduct reimbursement
• Professional training and career advancement
• Inclusive and supportive workplace culture

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