Helpdesk Support Job at 会社名非公開, 東京都

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  • 会社名非公開
  • 東京都

Job Description

Our client is looking for a bilingual support engineer to handle IT requests and resolve issues encountered in users' daily IT use, including (but not limited to) PCs, peripherals, networks, and mobile devices.

Description

* Organise purchases, installation, upgrade, and replacement of corporate computers, peripherals, mobile devices, software licenses, and network equipment as needed, in line with corporate standards and approved budgets.
* Manage lifecycle of IT assets (hardware and software, from acquisition to disposal).
* Coordinate with vendors and Technologies teams;
* Periodically review and propose necessary training plans, based on the latest corporate standards and IT support needs.
* Develop and maintain IT support documentation and knowledge base.

Profile

* Advanced knowledge of PC hardware and peripherals
* Advanced knowledge of desktop and server operating systems - Windows family and Apple family
* Advanced knowledge of common software applications such as MS Office, Outlook, antivirus, etc.
* Knowledge of mobile devices and services
* Knowledge of Active Directory administration
* Team-/customer-oriented attitude and working style
* Ability to work independently and under minimum supervision
* Ability to work under pressure and to meet tight deadlines
* Excellent analytical and problem-solving skill

Job Offer

- A dynamic, energetic working environment with good work/life balance
- Open culture and job rotation available to enable internal career development

応募は、以下の応募ボタンからお願いします。詳細につきましては、Yiying Songにお問い合わせください+813 6832 8643。

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