Helpdesk Techinican Job Category : Customer Service Requisition Number : HELPD001284 Posting Details Posted: September 29, 2025
Full-Time
Locations Showing 1 locationRemote United States
Job DetailsDescription
JOB TITLE: Helpdesk Technician DEPARTMENT: i3 POS West Coast Helpdesk REPORTS TO: Helpdesk Manager JOB LOCATION: Remote TRAVEL: 0% SUMMARY OF POSITION: i3 POS is the West Coast leader in Point-of-Sale (POS) Systems & Services for the restaurant and hospitality industries, and the nation's largest Aloha POS reseller & integrator with more than 5,000 system installations. i3 POS has an immediate opening for a full-time, intermediate level Help Desk Technician to provide phone support for nationwide Aloha POS customers. ESSENTIAL DUTIES & RESPONSIBILITIES: Duties will include providing support for software and hardware problems, detailed call logging of events, call escalation if necessary, ensuring resolution and good customer satisfaction. The Help Desk Technician will also support the installation department with programming of data, live support, and customer training. As the leading provider of Aloha POS solutions for independent and multi-unit operators from coast-to-coast, we operate a nationwide 24x7x365 Call Center. Schedules will vary. MINIMUM QUALIFICATIONS (EDUCATION AND EXPERIENCE):Salary for this position is competitive and commensurate with experience, starting at $20.00 per hour.
Qualifications
Education
Required
High School or better....messaging standards.Purpose: We are seeking a Business Systems Analyst with expertise in FX and Derivative Settlement Operations within... ...for cross-border payments (e.g., anti-money laundering, KYC). Hands-on experience with tools such as JIRA, Confluence, Visio...
...JOB TITLE:RS Sr Aircraft Cabinet Finisher - Weekend Days LOCATION: Dallas, TX PAY RATE: $33.81/hour We are a national aerospace and defense staffing agency seeking highly qualified candidates for a position with a top-tier client. Job Details: Job Type...
...Taco Bell? Taco Bell is a leading Mexican-inspired quick service restaurant brand that is a part of Yum! Brands, Inc. which includes Pizza Hut and KFC. Founded on innovation and passion with Glen Bell bringing tacos to the masses in a world of hot dog and hamburger stands...
...Call Center Sales and Customer SupportAgent Role Description: Who is Grill Hero? What began as a small summer venture has grown into North America's trusted brand to offer 360-degree grill services. In doing so, Grill Hero enhances their community's ability to have...
...Pasadena, CA Job Type: Full Time Skills / Attributes Required 8+ years of in-depth SQL Server Database Administration experience Extensive experience of managing multiple MS SQL 2008/2012/2014/2016 servers on enterprise-class servers clusters running Windows 20...