Job Description

Overview: We are seeking an experienced and visionary IT Director to join our team at Centre Technologies, a leading Managed Service Provider (MSP). The IT Director will oversee the strategic direction and management of our IT department, ensuring the delivery of high-quality services to our clients. This role requires a strategic thinker with exceptional leadership skills and a deep understanding of IT infrastructure, service management, and business alignment. Key Responsibilities: Strategic Leadership: Develop and implement the overall IT strategy aligned with business goals. Drive innovation and continuous improvement in IT services. Department Oversight: Oversee the IT department, including IT Managers and other senior staff. Ensure effective management and coordination of all IT functions. Client Engagement: Establish and maintain strong relationships with key clients. Act as a senior point of contact for major client issues and strategic discussions. Executive Collaboration: Work closely with the executive team to align IT initiatives with organizational objectives. Provide insights and recommendations to support business growth. Resource Allocation: Manage the allocation of resources across various IT projects and initiatives. Ensure optimal utilization of personnel, budget, and technology. Risk Management: Identify and mitigate risks associated with IT operations and projects. Implement robust security measures and ensure compliance with industry standards. Performance Monitoring: Establish metrics and KPIs to monitor the performance of IT services. Ensure high levels of client satisfaction and service delivery. Technology Roadmap: Develop and maintain a technology roadmap that supports the company's strategic goals. Evaluate emerging technologies and their potential impact on the business. Budget Oversight: Oversee the IT budget, including planning, forecasting, and cost control. Ensure efficient use of financial resources. Vendor Management: Manage relationships with key vendors and service providers. Negotiate contracts and ensure the delivery of high-quality services. Qualifications: Education: Bachelor's degree in Information Technology, Computer Science, or a related field. Master's degree preferred. Experience: Minimum of 10 years of experience in IT management, with at least 5 years in a senior leadership role within an MSP environment. Skills: Strong strategic thinking and leadership skills. Proficiency in IT infrastructure management, project management, and service delivery. Knowledge of cybersecurity best practices. What Sets You Apart: Soft Skills and Client Experience At Centre Technologies, technical skills are just the beginning. We're looking for an IT Director who builds trust through transparency, takes initiative, and leads with accountability. You should be passionate about both technology and people—committed to delivering exceptional, personalized service that reflects our core values. Success in this role means: Building strong, honest client partnerships Driving outcomes with ownership and professionalism Leading with a customer-first mindset and a collaborative approach Delivering scalable, secure solutions with a local, personalized touch If you're service-driven, relationship-focused, and thrive on doing things the right way — you'll feel right at home here.  

Job Tags

Full time, Local area,

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