Job Description
Position: IT Operations Director
Description:
We are seeking an experienced IT Operations Director to support and manage the company's strategy and daily operations of the hosted, cloud-based, and on-premises infrastructure for information systems and services that support the entire company.
The Director of IT Operations will develop strategic plans for infrastructure services such as inter-company networking, telecommunications, storage, and computing services. The Director benefits analysis of technology expenditures. Develops and deploys infrastructure technologies and maintains their operational use including, but not limited to, recovery situations for regulated systems.
Provide technology expertise to project teams for the implementation of regulated systems. Manage relationships with technology vendors and facilitate contacts with partners as required. Assist in maintaining the methods, tools, techniques, and standards related to technology services. Stay abreast of emerging information technologies through research and testing.
Manage SOX-related IT General Controls and all policies and procedures related to security. Develop and maintain IT policies and procedures that are compliant with regulations. All other duties as assigned.
Responsibilities include managing LAN and WAN, e-mail, software, and backup systems, disaster recovery, firewalls, virtual private networks and remote access technologies, storage area networks, all server platforms and environments, OS patches, and DevOps.
Ensure infrastructure is secure and compliant with regulations governing these systems: HIPAA and other authorities governing the company's activities. Ensure effective management of disaster recovery. The Director of IT Operations will ensure systems are compliant and supported, while achieving maximum value for the company.
Oversees all aspects of the IT infrastructure, telecommunications, networks, technical support including a helpdesk, release management, security, and business continuity. Develops and administers the infrastructure budget; maintains infrastructure in a cost-effective manner, and conducts cost-benefit analysis.
Requirements: Ability to facilitate share-ability of files for physicians and office staff.
Preferred experience with big data tools such as Power Query, Power Pivot, Power BI, etc.
Physical demands: Regularly required to sit, stand, walk, use hands, reach with hands and arms, and talk or hear. Occasionally required to stoop, kneel, crouch, or crawl. Must occasionally be able to work in a standing position for long periods, up to an entire shift.
Travel is primarily local during the day, with some out-of-area and overnight travel for conferences. Air travel may also be required.
Bachelor's degree in business or technology discipline or equivalent combination of education and experience is required.
Certifications in related technical and business areas preferred, such as Microsoft SQL Server, .NET or other object-oriented programming, data analysis, and project management.
Experience with certifications in related technical or business areas that improve security and end-user experience is preferred.
Demonstrated ability to exercise professional oral and written communication skills with all internal and external audiences.
Ability to explain IT-related issues and processes to non-IT personnel and leaders.
High-level experience with Excel, Word, and PowerPoint.
Broad knowledge about and experience with applications.
Benefits: Life balance benefits addressing physical demands. All other benefits as per company policy.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Opportunities to attend conferences.
Compliance with work-life balance policies.
Job Tags
Local area, Remote job, Shift work, Night shift,