Job Description

We are looking for a Restaurant Manager to lead all aspects of our business. You will deliver a high-quality menu and motivate our staff to provide excellent customer service. 

Restaurant Manager responsibilities include maintaining the restaurant’s revenue, profitability and quality goals. You will ensure efficient restaurant operation, as well as maintain high production, productivity, quality, and customer-service standards.

To be successful in this role, We prefer you have management skills and experience in both front and back of the house. We want you to know how to oversee the dining room, check-in with customers and balance seating capacity. Back of the house management experience is also essential, as you’ll hire qualified Cooks and Wait Staff, set work schedules, oversee food prep and make sure we comply with health and safety restaurant regulations.

We’ll expect you to lead by example and uplift our staff during busy moments in our fast-paced environment. Ultimately, you will ensure our restaurant runs smoothly and customers have pleasant dining experiences. 

Responsibilities

• Coordinate daily Front of the House and Back of the House restaurant operations
• Deliver superior service and maximize customer satisfaction
• Respond efficiently and accurately to customer complaints
• Regularly review product quality and research new vendors
• Organize and supervise shifts 
• Appraise staff performance and provide feedback to improve productivity 
• Estimate future needs for goods, kitchen utensils and cleaning products 
• Ensure compliance with sanitation and safety regulations
• Manage restaurant’s good image and suggest ways to improve it
• Control operational costs and identify measures to cut waste
• Create detailed reports on weekly, monthly and annual revenues and expenses
• Promote the brand in the local community through word-of-mouth and restaurant events
• Recommend ways to reach a broader audience (e.g. discounts and social media ads) 
• Train new and current employees on proper customer service practices
• Implement policies and protocols that will maintain future restaurant operations

Requirements and skills

• Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role
• Proven customer service experience as a manager
• Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff
• Familiarity with restaurant management software, like OpenTable and PeachWorks
• Strong leadership, motivational and people skills
• Acute financial management skills
• Multiple language speaking is a plus

Local ramen in Tottori prefecture.
Ramen has been popular for over 60 years and has its roots in Manchurian cuisine after the war.
Currently, there are more than 100 beef bone ramen shops in Tottori prefecture. As a feature, it uses soup made from beef bone soup stock.
There are differences in how to make soup depending on the store, but the biggest feature is the soup with the unique umami, sweetness, and fragrance of beef tallow. Nippon Television Network System \Super Surprise\ \100 million people choose! Ranking that you want to know tonight\ It is a delicious ramen that ranked second in the latest 50 local gourmet foods. Kamitoku, a long-established restaurant with a long history in Tottori prefecture, is a famous beef bone ramen shop in the prefecture.
The soup made by the same manufacturing method for 60 years has a nostalgic and profound taste. Please enjoy a cup full of soul!
Founded in 1949 (Showa 24), it was born in the small town \Akasakicho\ in Tohaku-gun, Tottori Prefecture. The predecessor was taught at Matsutsuki, the original beef bone ramen shop in the central part of the prefecture, and started offering beef bone ramen at the shop around 1952.
We will continue to protect the taste even if the price of the shop changes. It's a ramen with a long history.

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