Job Description
Purpose of the job……
- Support account management activities in entire Japan Market
About this role......
- Support Senior Account Manager on sales opportunities for both existing and new clients such as airlines, telcos, TAs and OTAs
- Assist in managing and ensuring good business relationships with new and existing clients, and required to meet and negotiate business with clients directly or indirectly when needed, including but not limited to operational coordination
- Liaise with both the internal legal team and clients / partners, including but not limited to contract interpreting, adjusting, and translation work (with 3rd party vendor) for internal back-and-forth communication with legal team in Hong Kong and UK
- Support Senior Account Manager on sales opportunities for both existing and new clients such as airlines, telcos, TAs and OTAs
- Assist in managing and ensuring good business relationships with new and existing clients, and required to meet and negotiate business with clients directly or indirectly when needed, including but not limited to operational coordination
- Liaise with both the internal legal team and clients / partners, including but not limited to contract interpreting, adjusting, and translation work (with 3rd party vendor) for internal back-and-forth communication with legal team in Hong Kong and UK
- Review translated documents and materials including but not limited to website updates, company presentations provided by HK/UK marketing team
- Assist Manager in producing and analysing account information, reports and presentation preparation
- Support any ad hoc office administrative work
- Undertake other roles and tasks as required by Management from time to time
You might fit for the role if you have......
- Must be proficient in PowerPoint and Excel
- A bachelor’s degree in a business or legal related field of study
- 3-5 years of working experience in Account Management in financial institution is highly recommended
- Strongly preferable of experience with financial institution such as fintech and payment solutions
- Must have experienced in B2B client-facing roles
- Experience in reviewing a company’s legal contracts both in English and Japanese is an advantage
- Good problem-solving skills such as identifying the root cause and taking necessary steps to work on solutions
- High flexibility to be able to work with and handle customise support for different clients
- Always be professional especially in managing ambiguous situations and urgent requirements with sudden changes
- Be open-minded for willing to consider new ideas and receiving feedback that may different to your own
- Must have excellent verbal and written communication skills in both English and Japanese
- Well organised and have excellent attention to details
- Good at handling multitasking in various jobs
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