Job Description

About Us:

Total Life is a mental healthcare organization solely committed to serving older adults by taking an evidence-based approach to wellbeing and aging. Total Life is on a mission to support older adults and combat mental health issues by making quality, affordable emotional support services easily accessible through a telehealth platform. As a company, we are dedicated to making an impactful change in the world by prioritizing the mental health and wellbeing of this vulnerable demographic.

About You:

You are highly ambitious, hard-working, self-motivated, and curious about learning new things. While you're comfortable with authority and receiving direction, you don't sit around idly waiting for instruction. It's your natural reaction to say “yes” to a new challenge, even if it requires research and/or learning a new skill. You like helping people, solving problems, and working with numbers. You desire a dynamic fast-paced environment and are hungry for growth and development. One of your best traits is that you ask a lot of well-informed questions. You're gratified by conquering new challenges and are conscientious of the quality of your work.

Job Description:

This is an entry level position in a fast-growing venture-backed start-up with significant learning opportunities for the right candidate. We are looking for a driven, detail-oriented, and adaptable Junior Data Analyst to help improve operational vigor, analyze, and report data, increase organizational efficiency, and work directly with our Direct of Operations and Analytics to achieve the company's vision, KPI's and growth objectives. A successful applicant will be resourceful, organized, and motivated to increase performance, enhance the company's reputation, and look for new and creative ways to ensure success. A background in start-ups, leadership, or finance is strongly desirable.

Duties Include:

• Work with G-suite (sheets, Looker studio, G-Drive and more).
• Design, create, and maintain reports and data visualization dashboards to provide actionable insights.
• Develop, manage, and analyze data spreadsheets to support business operations and reporting needs.
• Write and execute SQL queries to extract and analyze data for operational and strategic purposes.
• Perform insurance verifications to confirm coverage and resolve discrepancies.
• Assist in managing insurance claims within the revenue cycle management (RCM) platform, ensuring timely and accurate processing.
• Handle miscellaneous insurance-related issues, including communication with payers, to support claim resolution and other inquiries.
• Identify areas for improvement across the business.

Business Analyst Requirements:

• Bachelor's degree in business, management, finance, accounting, or a related field.
• Proficiency in all G-Suite applications.
• Ability to work in a fast-paced environment.
• Excellent analytical, problem-solving, time management, and leadership skills.
• Exceptional negotiation and decision-making skills.
• Effective communication skills both written and verbal.
• Extremely organized with great attention to detail.
• Enjoys working with numbers.
• Technology savvy.
• Ability to handle multiple projects simultaneously and work under pressure.
• Ability to adapt to change with a positive attitude.
• Experience in healthcare and working with seniors is a plus.

What We Offer:

• A chance to be a part of a ground-breaking team in healthcare innovation.
• Room for growth: There is nothing worse than getting stuck on the corporate ladder. At Total Life, we put emphasis on the development of our team members to ensure they always have room to experience, learn and grow into different areas of the business.
• A collaborative environment where your ideas can significantly impact preventive health care.

How to Apply:

Submit your resume and a cover letter detailing why you're the ideal candidate for this role.

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