Job Description
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Your Role
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Your Responsibilities
The LICS is responsible for all aspects of
the warehouse. Functions include, but are not limited to the receiving,
receipting, inspecting, asset tagging, securely storing, handling, shipping,
validating and preparing product for customer delivery, staging or
internal/external transfer while maintaining the warehouse in a safe, clean and
orderly fashion.
Receive shipments of equipment (including but not limited to routers, services,
spare parts etc.) and inventory them into the QIC inventory system and other
agreed upon The customer internal systems
Pack equipment onsite and prepare outbound shipments for transport
Maintain all asset inventory records for the site and conduct regular reporting
Maintain chain of custody of assets and diligently manage inventory of Quick’s
exclusively controlled assets and storage spaces
Ensure secure staging areas per QIC SOP standards
Prepare assets for installation into production including but not limited to
the following activities: unboxing, asset tagging, waste packaging removal, and
aggregating required install components
Receive assets removed from production spaces and process for storage,
disposal, shipment or redeployment
Ensure assets for disposal are inventoried and chain of custody procedures are
followed locally to handoff of approved The customer disposal vendor
In some cases, operation of onsite hard disk drive shredder may be required
Be able to take direction and be flexible in other tasks within the facility
related to equipment relocation and transports
Be reliable and able to work the hours needed to support the datacenter for the
hours required and noted in the SOW
Follow QIC’s SOP which will include the above information and specific
operating details
Work with The customer local personnel for other tasks when there is “down
time”
Additional tasks within the scope of this statement of work will be added to
the job description upon review with The customer personnel
Scanning inbound freight into the WMS database system and verifying accuracy
Placing inbound freight once scanned into storeroom
Identify any damages to shipments when received and follow escalation
procedures immediately
Quick resources to follow packing procedures noted in the “packing procedures
for IT equipment” for all loose equipment
Follow all security protocols in this SOW related to storing and securing
datacenter assets
Repackaging product, counting and inspecting product, and notifying the
appropriate person when the product is damaged.
Accountable for the safe and efficient operation of all the equipment and will
be expected to perform duties as directed by management.
Ensure shipments are properly marked and labeled for any form of transport
Ensure all supplies needed for shipping (labels, electronic master air waybills
numbers…) are always available.
Ensure all shipments are sent out in a timely manner meeting all airline or
delivery commitments
Escalate and problems or potential problems to the Shipping Lead or Duty
Manager immediately
Be able to identify product by size, type, style, color or product code.
Attaches identifying tag or labels to materials or marks information on cases,
bales, or other containers.
Pull, pack and ship orders in an accurate manner
Organize stocks and maintain inventories
Warehouse:
Assist in warehouse operations including, but not limited to physical
receiving, receipting, packing outbound shipments, scanning, moving, loading,
relocating, and stacking product.
Liaison with all couriers and carriers
Movement of freight, inventory of goods, storage and maintenance of client
products, pick & pack for various clients
Assist on site clientele as requested
Maintain a safe and clean facility
Enforce security protocols to safeguard facility, personnel, and contents
within.
Logistics:
Assist in logistics operations including, but not limited to:
Ongoing training to learn operations, cost aspects of jobs and P&L impact
Customer service - receiving and answering calls from customers, trouble shoot
and solve issues regarding in transit shipments, routing
Special Services:
Assist in Special Services operations including, but not limited to:
Provide support in on-site as well as off site projects and fulfillments
Assist in the supervision and interaction with temp labor when utilized for
various functions and any other “outside the box” requirements associated with
client requested projects
“Jump in” in all aspects of the operation when needed for vacation coverage, productivity
needs and as other areas in an as needed basis
Your Skills and Experiences
Essential
Skills and Abilities Required:
Proficient
in Microsoft Word, Excel, Outlook etc.
Professional, Strong Team Player
Ability
to multitask and pay attention to details
Ability
to foster continues improvements
Ability
to adapt to change and work in a fast-paced environment
Willingness to see every job /
project to completion
Demonstrated written and verbal
communication skills
Time Management: ability to
organize and complete multiple priorities
Ability to work to flexible
schedule (morning / afternoon shifts, potential for overtime on evenings,
weekends and holidays).
Embraces technology: wants to learn about new products,
systems and processes related to the datacentre operational environment
Good Reasons to Join
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