Job Description

VisionFirst has an opening for a Manager to lead our Jeffersonville, IN office. This position oversees the day-to-day operations of the office and works in collaboration with our doctors to ensure the highest level of patient care and customer service is provided to our patients. This is an excellent opportunity to manage in a local, employee-owned Optometry practice. Duties for this position include (but not limited to):

• Works closely with our doctors to ensure the office is efficient, productive, and always providing the best care to VisionFirst patients
• Supervises a team of clinical and optical staff members
• Manages schedules and timecards for the location
• Assists with hiring and training new employees, and provides ongoing leadership and coaching to the team
• Collaborates with a number of departments, including Central Scheduling, IT, and the Regional Billing Office to ensure ongoing efficiency, productivity, and problem-solving
• Work with patients to resolve any concerns or answer any questions they may have
• Ensure processes, policies, and procedures are being adhered to at all times

• Excellent customer service skills
• 2+ years of demonstrated experience successfully leading a team
• Collaborative with the ability to problem solve and effectively handle conflict
• Highest level of communication skills
• Strong attention to detail
• Ability to multi-task and be adaptable to change
• Eager to learn new skills and continuously improve processes
• High level of proficiency with computers and office equipment

• Generous paid time off including up to 3 weeks of PTO in the first year, 6 paid holidays, and 1 floating holiday per year
• Employee Stock Ownership Program (ESOP) and 401k
• Medical Insurance, including up to a $500 employer contribution to your HSA
• Dental Insurance
• Company-paid life insurance, with supplemental insurance available
• Long-term and short-term disability insurance
• Free eye exam and glasses

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