North American Customer Operations (NACO) InternCo-op (SUMMER 2026) Job at TD Bank, Toronto, ON

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  • TD Bank
  • Toronto, ON

Job Description

Role Type:

Internship/Co-op

Work Term:

Summer/Term 3

Work Location:

Toronto Ontario Canada

Hours:

37.5

Pay Details:

$45700 - $74400 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidates skills and experience job-related knowledge geographic location and other specific business and organizational needs.

As a candidate you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

DEPARTMENT OVERVIEW


We want our interns to have the TD and N orth A merican C ustomer O perations (NACO) experience where we develop talent help build great careers and do what it takes to make our customers lives easier! The goal of the summer for our interns is that they are able to have a meaningful summer while growing their skills and gaining new perspectives. Chosen candidates will have the chance to learn and develop their competencies and build great careers.

Co-op and Internship opportunities allow you to gain valuable work experience across a number of the businesses at TD. You will work with experienced colleagues receive world class training and be part of a community of students across TD where you will have an impact grow as individual and experience our culture of care.

Our Co-op/Intern Programming is offered with select Co-op and Internship roles and is designed to help you better understand the TD business build on critical career capabilities and broaden your professional network. This program is designed to complement your on-the job experience and features:

  • Leadership talks with key Leaders from across the organization

  • Lunch and learns on topics such as Innovation

  • Diversity and Inclusion and Personal Branding and so much more

JOB DESCRIPTION

Everything we do is anchored in our Shared Commitments; these are the behaviors that differentiate us and help guide the way we run our business grow as leaders and support our colleagues. Weve broken down some of your accountabilities by our Shared Commitments. You will be placed based on your skill set and may perform a variety of activities:


Think Like a Customer ; provide legendary experiences and trusted advice

Seek to understand our customers needs and support projects that focus on legendary customer experiences.


Act Like an Owner ; lead with integrity to drive business results and contribute to communities

Learn the importance of strong partnerships as you consult with various partners to achieve success on your tasks and projects. Support project activities including but not limited to: information gathering testing implementation training communication support and post implementation follow-up. Participate in volunteer opportunities.

Develop Our Colleagues ; embrace diversity and respect one another

Be a part of and actively contribute to a positive and fun work environment by embracing diversity in the workplace and supporting and proudly representing TD in the community. Learn how to work with business partners to analyze develop and recommend new enhancements / improvements.

Execute with Speed and Impact ; only take risks we can understand and manage

Learn to prioritize and manage small projects. Participate in volunteer opportunities.

Innovate with Purpose ; simplify the way we work

Create and deliver presentations and communications to executives people leaders and peers. Work with your Intern Cohort on a Semester Project. Develop and provide reporting analysis and assessments of data that will help you and your Colleagues make sound decisions.

JOB REQUIREMENTS

  • Currently enrolled in an undergraduate degree with the intent of going back to school at the start of your work term

  • You are dependable and you take pride in developing your knowledge and expertise to consistently deliver strong performance .

  • You are flexible and thrive in an environment of change. You show adaptability and consistently demonstrate a positive attitude resiliency and willingness to do things differently.

  • You enjoy working with a diverse team and appreciate the value of perspectives other than your own.

  • You will need to be a confident self-starter with problem solving and decision-making skills as you will be in situations where you have to find an answer independently

  • You have proficiency in Microsoft Office Suite and can utilize the programs to communicate your great ideas.

  • You move with speed to get things done but you also ensure the accuracy and quality of your work with close attention to detail.

  • You have demonstrated leadership capabilities and the ability to inspire others. You have high levels of integrity in your coursework and community service.

  • You love to think outside the box and are a thought-leader amongst your peers (and you like to share those ideas with others!).

  • You understand the importance of communication and you can effectively communicate to ensure your team knows your thought-process and vision.

  • You love research and enjoy telling the story through numbers and graphics

ADDITIONAL INFORMATION

Please note that this is a general posting . If you are selected for an interview more information regarding which business group and the specific job duties will be provided.

  • This position is a 4-month work term and will commence May 4 th August 21 st 2026 .

  • Applications must include a transcript cover letter (one letter-sized page or less) and a resume (maximum of 2 pages).

  • We welcome all applications; however we will only contact qualified candidates chosen for an interview. Thank you for your interest.

  • TD requires employees to reside in the country where the role is located irrespective of remote working arrangements

  • TD is committed to providing you with the best candidate experience and internship in these unique circumstances. As such work location and start dates are subject to change.

HOURS

Monday-Friday standard business hours

Hybrid Work from Home & In-Office

INCLUSIVENESS

At TD we are committed to fostering an inclusive accessible environment where all employees and customers feel valued respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. If you require an accommodation for the recruitment/interview process (including alternate formats of materials or accessible meeting rooms or other accommodation) please let us know and we will work with you to meet your needs.

Who We Are

TD is one of the worlds leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day we deliver legendary customer experiences to over 27 million households and businesses in Canada the United States and around the world. More than 95000 TD colleagues bring their skills talent and creativity to the Bank those we serve and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers communities and colleagues.

TD is deeply committed to being a leader in customer experience that is why we believe that all colleagues no matter where they work are customer facing. As we build our business and deliver on our strategy we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether youve got years of banking experience or are just starting your career in financial services we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs were here to support you towards your goals. As an organization we keep growing and so will you.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial physical and mental well-being goals. Total Rewards at TD includes a base salary variable compensation and several other key plans such as health and well-being benefits savings and retirement programs paid time off banking benefits and discounts career development and reward and recognition programs. Learn more

Additional Information:
Were delighted that youre considering building a career with TD. Through regular development conversations training programs and a competitive benefits plan were committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations requirements.

Colleague Development
If youre interested in a specific career path or are looking to build certain skills we want to help you succeed. Youll have regular career development and performance conversations with your manager as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience or you want to coach and inspire your colleagues there are many different career paths within our organization at TD and were committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that youve got everything you need to succeed in your new role.

Interview Process
Well reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if youd like accommodations (including accessible meeting rooms captioning for virtual interviews etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

Required Experience:

Intern

Job Tags

Full time, Internship, Summer internship, Work at office, Remote work, Work from home, Monday to friday, Flexible hours,

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