Pension Outsourcing Senior Associate Job at WTW, Toronto, ON

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  • WTW
  • Toronto, ON

Job Description

Description

Note: Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity.

The Role

As a Pension Outsourcing Senior Associate, you will perform a wide variety of recurring defined benefit plan administration services for clients, contribute to special projects, and provide ad hoc client support services. You will serve as the day-to-day project manager, contributing to client management and special projects, while also mentoring less experienced associates.

You Will Have The Opportunity To

  • Serve as primary, daily contact to clients on delivery of services
  • Respond to and resolve complex issues, including those escalated clients and colleagues
  • Review work and deliverables of analysts
  • Raise issues as appropriate to directors
  • Enhance your expertise in retirement plan design and administration
  • Be on a career path with growth and advancement
  • Employ the most cutting-edge tools and resources and work with top talent in the industry
  • Prepare moderately complex benefit calculations and trust instructions
  • Collect, manipulate, reconcile, and review participant data – identifying and resolving issues as they arise
  • Resolve more complex plan provision questions and issues surfaced by less experienced analysts
  • Follow and update documentation materials as directed
  • Employ WTW's Professional Excellence tools and concepts to ensure efficient and quality output/service delivery
  • Adhere to plan documents and government regulations in administering plans
  • Manage and coach team to ensure progress against established budgets, timelines and quality standards
  • Deliver on projects to meet or exceed client expectations
  • Increase efficiency within client teams by identifying ways to improve processes
  • Develop and train less experienced associates

This role is hybrid with regular attendance to the office (expected 3 days per week).

Qualifications

The Requirements

  • Minimum of 10 years defined benefit plan administration and manual calculation experience required
  • Bachelor’s or Master’s degree in mathematics, statistics, finance or any other major with significant quantitative course work; with a strong academic record
  • Strong knowledge of the fundamentals of defined benefit plan design
  • Strong analytical and problem-solving skills
  • Solid expertise in Microsoft Excel and Word
  • Strong attention to detail
  • Professional, client-focused approach to colleagues and assignments
  • Seeks out experiences that may change perspective or provide an opportunity to learn new things
  • Ability to organize, set priorities, work independently and complete multiple projects within established deadlines

IF NOT QUEBEC

  • Strong oral and written communication skills in English

IF QUEBEC

  • Strong oral and written communication skills in French and English

Equal Opportunity Employer

Job Tags

3 days per week,

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