Job Description

TableCheck, Japan's leading restaurant reservation management platform, is seeking a Product Manager with an engineering background and experience in payment systems. This hybrid role combines technical development expertise with product management responsibilities to drive our payment initiatives from start to finish. You will lead the full lifecycle of payment solutions - gathering requirements from stakeholders, designing technical architecture, implementing integrations with payment gateways, and iterating based on feedback. You'll serve as both the technical executor and the product expert for our payment infrastructure.
TableCheck has embraced remote work. As such, communication and documentation are in our blood. We look for and write about signals in the noise which enables us to constantly learn and adapt, and we expect members of our teams to constantly follow up with questions and updates to keep everyone in the loop. You will be working closely with members in Japan and supporting Japanese and SEA clients, so we require that you work in Japanese business hours.

Product Responsibilities

• Lead requirements gathering with internal stakeholders
• Define product specifications and scope
• Coordinate with external stakeholders such as 3rd party payment gateway providers
• Collaborate with the Engineering Manager on roadmap and resource planning
• Manage end-to-end product lifecycle
• Build deep understanding of payment workflows across TableCheck's product suite

Technical Responsibilities

• Provide technical documentation for payment processes
• Design, architect, and implement payment solutions
• Create and maintain connections with payment gateways
• Develop secure and scalable backend payment solutions using Ruby on Rails
• Write clean, maintainable code with comprehensive test coverage

Mandatory Skills

Product Skills

• 3+ years experience in the payment space (payment gateways, payment processing, reporting)
• Ability to build trust through collaboration and effective communication
• Problem-oriented mindset that prioritizes understanding the "why" before the "how"
• Ability to define and prioritize initiatives while working cross-functionally
• Experience managing complex stakeholder relationships
• Comfortable with uncertainty and ambiguity
• Work well under pressure, with proven experience on complex, time-critical projects

Recommended Skills

• Familiarity with the F&B industry
• Experience working in a start-up
• Familiarity with Japanese culture
• Strong communication skills in a multicultural environment

Language Skills

• Business level English required
• Japanese is a plus but not mandatory

Evaluation Criteria

• Applicants will be evaluated on the basis of their technical skill, product thinking and strength of their previous experience
• Applicants will be asked to complete a small coding project and product design exercise for evaluation purposes

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