Job Description

360°kids is a vitally important community agency serving all of York Region. We have been a leader in the delivery of innovative support services for more than 35 years as we work to improve the lives of unhoused and marginalized youth and families in York Region. At 360°kids, we provide a unique continuum of care approach with programs and services that are essential to the health and well-being of youth. These proven strategies help to keep youth safe by providing stable housing options with 360° wraparound supports.

Reporting to the Manager of Research and Evaluation, the Research and Evaluation Specialist is responsible for designing, coordinating, and conducting research and evaluation projects that focus on understanding program effectiveness, service delivery, and client populations. This will ultimately support organizational and sector decision making across the areas of housing, employment, education, and health and well-being.

Key Responsibilities: 

• Develops, coordinates, and conducts multiple research and evaluation projects simultaneously for 360°kids’ programs and initiatives as identified by the Manager of Research and Evaluation.
• Reviews program goals and objectives to ensure they are clearly stated and measurable.
• In collaboration with management and staff, develops program logic models, evaluation frameworks, indicators, and measures.
• In consultation with project stakeholders, develops research and evaluation plans that include objectives, design, data collection methods, analysis plans, work plans, deliverables, and communication plans for sharing findings.
• Designs, develops, and implements data collection instruments, such as surveys and interview guides.
• Conducts interviews and focus groups with project stakeholders, including program staff and participants.
• Carries out data entry, transcription, and program documentation reviews.
• Monitors data collection and entry from project stakeholders to ensure that timely and accurate data is received.
• Carries out literature reviews and researches evidence-based program models.
• Performs appropriate quantitative and qualitative analyses and summarizes the results.
• Uses research and evaluation findings to create charts, infographics, presentations, reports, fact sheets, etc. for dissemination.
• Facilitates meetings, delivers presentations, and follows up regularly with project stakeholders in regard to research and evaluation findings and activities.
• Develops and writes comprehensive research and evaluation reports for management, staff, external agencies, and/or funders.
• Updates job knowledge by studying trends and developments in research, evaluation, and the homelessness sector; participating in educational opportunities; reading professional publications; maintaining personal networks; and participating in professional organizations.
• Positively represents 360°kids to the social service network, regulators, the public, peers, staff, partners, ministry officials and other stakeholders.
• Other duties as required.

Education and Skills Required:

• Bachelor’s Degree in a relevant applied Social Sciences area or the equivalent combination of education and experience.
• A Master’s Degree is considered an asset.
• A minimum three years of experience directly related to conducting evaluation, measurement, and applied mixed-methods research.
• Experience designing and implementing a variety of evaluation approaches, such as process, developmental, outcome, impact, and cost-benefit evaluations.
• Applied knowledge of program evaluation and social research methods, processes, and statistical techniques is required.
• Current First Aid/CPR certification is an asset.
• Current vulnerable sector screening (criminal background check).
• Car and valid driver’s license with a clean driver’s abstract.
• Demonstrated ability to perform advanced quantitative and qualitative analyses.
• Excellent statistical software skills with high proficiency in Excel and SPSS.
• Experience with the use of qualitative research techniques and computer software (e.g. NVivo).
• Expert knowledge and experience developing and identifying suitable indicators and measures, surveys, and interview and focus group guides.
• Familiarity with data visualization and survey techniques and software.
• Superior critical thinking skills is required for this role. Excellent attention to detail, organization, and time management skills.
• Strong report writing skills. Exceptional communication skills, including public speaking and presentation skills.

Apply Today – We Review Applications as they come in !

360°kids is an equal opportunity employer committed to creating an inclusive, diverse, equitable and accessible organization. We are dedicated to having a workforce that reflects the diversity of York Region with a variety of perspectives and lived experiences. We welcome and encourage applicants from equity-deserving groups, including Indigenous, Black and racialized people, 2SLGBTQ+ communities, people with disabilities and individuals with lived experience of homelessness.

We recognize that lived experiences shape the way individuals navigate the workplace, and we are committed to fostering an inclusive and equitable environment. If you are a member of an equity-deserving group and feel comfortable sharing this with us, we welcome you do so. This information is completely voluntary and will be used solely to help us improve our hiring practices and workplace inclusivity.

Accommodation will be provided throughout the hiring process in accordance with the Ontario Human Rights Code and Accessibility for Ontarians with Disabilities Act (AODA). Applicants that require accommodation during the recruitment process are encouraged to notify the People and Culture Department when contacted for an interview. We will work with you to meet your access needs in an equitable and inclusive way.

Upon joining 360°kids, you'll be welcomed into a fun and collaborative environment where we truly value our employees and want to see them succeed. We thank everyone for their interest and appreciate the time put into applying, but only those selected for an interview will be contacted.

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