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Tasks
- Monitor staff performance
- Plan and organize daily operations
- Recruit staff
- Set staff work schedules
- Supervise staff
- Train staff
- Determine type of services to be offered and implement operational procedures
- Ensure health and safety regulations are followed
- Negotiate arrangements with suppliers for food and other supplies
- Participate in marketing plans and implementation
- Address customers' complaints or concerns
- Provide customer service
Personal suitability
- Client focus
- Excellent oral communication
- Excellent written communication
- Organized
- Team player
- Ability to multitask
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