Job Description

Job Summary

Job Description

What is the opportunity?

This role will be responsible for the development, implementation, and support of applications supported by the QTS DevOps team. As the Engineering team of the QTS DevOps group, this role will work collaboratively with the Development arm of the same group and any other IT partners required to succeed in its mandate. The incumbent will need intermediate knowledge and experience working in an application development, DevOps and/or technology operations organization. Perform production support role and partner with the DevOps Support and Development team in incident management and problem management.

What will you do?

• Drive transformation by continuously looking for ways to automate existing processes
• Act as portfolio SME (Subject Matter Expert) – understand, design, implement & document common components, core functionalities, and infrastructure of supported DevOps applications
• Be an escalation point in the on-call rotation, and support our maintenance, scheduled work, support and release deployment requirements
• Participate in incident management and problem management for applications in scope and RCA Action items fulfillment/ownership
• Focus on Continuous improvement and technical standards – Drive improvements in productivity, monitoring, tooling, and best practices
• Manage technology currency (server patching, certificate renewal, compliance, etc.) with a keen eye on automating opportunities
• In this role, you will communicate and interact frequently with RBC partners and/or employees located across Canada and/or worldwide.

What do you need to succeed?

Must have:

• Hands-on experience in a variety of SRE languages and tools (Terraform, Ansible Dynatrace, ServiceNow, GitHub, Slack, Elastic, Kibana)
• Intermediate knowledge of industry practices, with a focus on SRE, DevOps
• Intermediate experience in a variety of environments (Cloud, Linux/Unix/Windows and services/APIs, databases)
• Excellent communication skills
• Effective negotiation skills, stakeholder management
• Ability to influence the larger DevOps group at an SRE level

Nice-to-have:

• Experience with DevOps services/tooling - artifact management tooling such as Sonatype Nexus, Jfrog Artifactory, GitHub Actions

What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• Leaders who support your development through coaching and managing opportunities
• Opportunities to do challenging work
• Opportunities to take on progressively greater accountabilities

#LI-POST

Job Skills

Coaching, Coaching, Communication, Continual Improvement Process, C Sharp (Programming Language), Detail-Oriented, DevOps, Docker (Software), GitHub, GitHub Actions, Incident Management, Information Technology (IT) Infrastructure, Java, JFrog Artifactory, Kubernetes, Problem Management, Programming Languages, Python (Programming Language), Red Hat Ansible, Software Change Request Management, Software Development Life Cycle (SDLC), Software Engineering, Software Integration Engineering, Software Product Design, Software Product Technical Knowledge {+ 6 more}

Additional Job Details

Address:

90 WESTERN PKY:BEDFORD

City:

BEDFORD

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

CAPITAL MARKETS

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2025-04-14

Application Deadline:

2025-08-15

Note : Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

I nclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

Job Tags

Full time, Worldwide, Flexible hours,

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