Job Description

Take part in the sustainable travel revolution at our harbor-front, eco-conscious hotel, which is home to Vancouver's first green roof and honey bee apiary. You'll be involved in building Fairmont Waterfront's ongoing reputation of excellence, which has recently seen us recognized as the 4th Top Hotel in Western Canada by the readers of Conde Nast in 2024, Fairmont Waterfront offers relaxed luxury, incredible water views and is just steps away from Vancouver's seawall, Gastown and Canada Place. About us:

Why work at Fairmont Waterfront?

• Why work for Fairmont Waterfront?

• Deeply committed to sustainability and community - recognized with 5 Green Key rating from Green Key Global
• 50% of leadership team including c-suite, are women
• Firm believers in diversity - we have colleagues representing over 60 countries
• Passionate advocates for the LGBTQSIA + community - 365 days of the year, gender inclusive change rooms, on-going diversity training for all colleagues
• Industry leading Leadership program and learning program through our Academies
• Great perks - Colleague Travel Discount Program* that provides discounted rates for travel to over 5500 Accor hotels Worldwide, food & beverage discounts, transit reimbursement program for Trans Link monthly passes, subsidized meal during your shift through our colleague dining program, Benefit Plan* including medical, dental and vision coverage, company matched Pension Plan, and more!
• 50% off at our dining destinations in Vancouver, Victoria, and Whistler through our Pacific Northwest Food & Beverage Discount Program
• One complimentary stay with breakfast through our Be Our Guest Program
• Full rate of pay, $20.86/hour following 90 days of service

*full-time and part-time status colleagues

Job Description

Server Assistant - Full Time
You are an ambassador for the exceptional service and cuisine that are hallmarks of our food & beverage experience. Your warm, personal attention and knowledge of our offerings makes guests feel unique and valued. Join Fairmont Waterfront and take part in the sustainable travel revolution at our harbor-front, eco-conscious hotel, which is home to Vancouver's first green roof and a honey bee apiary!

What you will be doing:

• Consistently offer professional, friendly and engaging service
• Assist Food & Beverage Servers in all aspects of the dining experience
• Assist guests regarding menu items in an informative and helpful way
• Ensure proper set up of all side stations in the outlet
• Have full knowledge of beverage lists and promotions, menu items and preparation methods
• Follow all safety and sanitation policies when handling food and beverage
• Must be available to work a variety of shifts including early mornings, late evenings, weekends and holidays

Qualifications

Your experience and skills include:

• Previous service experience an asset
• Previous Point of Sale system experience an asset
• Excellent Communication and Organizational skills
• Ability to focus attention on guest needs, remaining calm and courteous at all times
• Strong interpersonal and problem solving abilities
• Ability to work well under pressure in a fast paced environment
• Ability to work cohesively and collaboratively as part of a team

Additional Information

Visa Requirements:  Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization

Our commitment to Diversity & Inclusion:  We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

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