BSH Home Appliances LTD

Tomorrow is our home.

Find out how easily you can achieve at BSH Home Appliances Ltd. As a leading manufacturer of home appliances and solutions, we encourage commitment and open-mindedness among our employees. With our global brands Bosch and Gaggenau as well as our local brand Thermador, our focus truly is on innovation. In addition, that does not just apply to our products and services, but also drives the way in which we cooperate, exchange ideas and organize our teams. Everyone is invited to make his or her individual contribution to our overall success. Join us now and give your career a home.

Showroom & Brands Consultant

Vancouver, BC / Full-time (Fully On-site)

Pay rate $60,016 - $80,022

Your responsibilities

The Showroom and Brands Consultant will provide exemplary customer service to consumers and trades. The position will demonstrate expertise in product knowledge, contribute to sales development and experiential marketing activities.

• Acts as the brand ambassador for Bosch, Thermador and Gaggenau brands, facilitating showroom appointments and event experiences for visitors.
• Primary contact for visitors and accountable for the tracking of opportunities and leads.
• Understands BSH brands, products and services with capability to demonstrate features and benefits
• Responsive to internal and external stakeholders to help initiate and close sales cycles in collaboration with customer community
• Gathers information and resources from available BSH sources to integrate into client and small group presentations with a commitment to continued product learning.
• Coordinates and hosts events, vendors and contractors to support showroom activities and training programs
• Builds and maintains relationships with consumers, dealers, designers, architects, builders and developers (trade organizations)
• Manages scheduling and provides updates to showroom calendars, attendance trackers and event schedules, using available CRM tools (Salesforce, Outlook and Excel)
• Provides pre and post sale demonstrations, resources, specifications, and quotes to clients (virtually and in person); following up on leads when necessary
• Supports trade events and shows to promote showroom programs and BSH brands
• Promotes BSH trade program benefits, and is responsive to members' inquiries, registrations and experience. Maintains designer database relevant to trade programs.
• Attends to the showroom appearance, inventory and displays, troubleshoots appliance errors and schedules service if required.
• Compliant with organizations purchasing, accounting and data keeping policies when completing assigned tasks and reporting
• Contributor to social media content developed at showroom
• Assists with the execution of showrooms activities (virtual or in person) including events, culinary demonstrations and sales and training activities as directed
• All other duties as assigned

Your Profile

• High-School Diploma - Required
• Bachelor's degree (Marketing, Business Administration) - Preferred
• 0-2 Years of Experience (Appliance industry) - Preferred
• 0-2 Years of Experience (Consumer goods industry) - Required
• 0-2 Years of Experience (Experience in marketing, sales or luxury retail as a brand ambassador) - Required
• MS Office programs (Outlook, Word, Excel, PowerPoint)
• Salesforce or CRM experience
• Knowledge of kitchen appliances and a familiarity with culinary topics an asset
• Able to relay technical knowledge in a presentation
• Bilingual in French and English in Quebec (English only if not in Quebec)
• Travel Percentage - 10%

Your pay & benefits

• Medical, dental, vision, life insurance, short and long term disability benefits, employee assistance program (EAP), Accidental Death and Dismemberment Insurance, Critical Illness Insurance, and Education Assistance Program
• Eligible to join the Retirement Savings Plan on your date of employment with BSH, you can tax shelter up to 18% of earned income subject to additional CRA specific regulations. BSH offers a profit sharing contribution of 3% of your eligible annual. In addition, BSH makes an employer matching contribution of 50% of your employee RRSP contributions, subject to a max match contribution of 3% of eligible earnings
• Vitality Employee Wellness program through Manulife
• Vacation time is provided based on the employee's service date with BSH (the range is between 15-30 days according to seniority level)
• 40 hours of paid sick leave (hourly employees)
• Employee, friends, and family discount program for company products
• BSH provides ongoing product training, computer tablet, cell phone, and a company vehicle for eligible positions

Further information

• Please visit career.bsh-group.com and learn about what makes BSH a Top Employer!
• BSH welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
• At BSH we appreciate everyone's uniqueness and value diversity as key for our business success. By including everyone and ensuring equal opportunities, we unleash our full potential.
• This position is eligible for the BSH Associate Referral Program (if applicable).
• Find a new home for your professional ambitions.