Job Description

Job Title: Spa Manager

Company Name: Paradise Court

Location: Spring, TX

Are you an experienced leader with a passion for the beauty and wellness industry? Paradise Court Salon & Spa, a renowned destination for relaxation and rejuvenation, is seeking a dynamic and visionary Spa Manager to oversee our spa operations and lead our team to success.

Responsibilities:

• Lead and manage day-to-day spa operations, including scheduling, staffing, and inventory management.
• Recruit, train, and supervise spa staff, fostering a positive and supportive work environment.
• Ensure exceptional customer service standards are maintained at all times, resolving client concerns promptly and professionally.
• Develop and implement strategic plans to achieve spa revenue targets and business objectives.
• Monitor and analyze financial performance, including revenue, expenses, and profitability.
• Collaborate with the marketing team to develop and implement promotional strategies to attract new clients and retain existing ones.
• Maintain spa facilities to the highest standards of cleanliness, safety, and functionality.
• Stay informed about industry trends, developments, and best practices to drive innovation and excellence in service delivery.

Qualifications:

• Proven experience in spa management or a similar leadership role in the beauty and wellness industry.
• Strong leadership and interpersonal skills, with the ability to inspire and motivate a team.
• Excellent organizational and multitasking abilities, with a keen attention to detail.
• Exceptional customer service orientation and a passion for delivering memorable experiences.
• Proficiency in budgeting, financial analysis, and revenue management.
• Knowledge of spa software and systems for scheduling, booking, and inventory management.
• Excellent communication skills, both verbal and written.
• CPR and first aid certification is a plus.

Benefits:

• Competitive salary with performance-based incentives.
• Access to spa facilities and services.
• Ongoing training and professional development opportunities.
• Employee discounts on salon and spa services and retail products.
• Supportive and collaborative work environment with opportunities for growth and advancement.

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