Job Description

About theta.

theta. is a. SBA-Certified 8(a) &  HUBZone digital integration and management firm based in Baltimore, MD, working to create a world where tech works for everybody. Our mission is to bridge the gap between the intersection of innovation & technology and practical applications that serve the public interest.

We specialize in creating software that enhances efficiency, security, and accessibility in government operations. Our commitment to  be of service ,  be passionate , and  be different  drives us to deliver projects that make a significant impact.

Position Overview :

We are seeking a highly motivated and experienced UX Writer to join our team and play a critical role in transforming how government digital services communicate with users. As a UX Writer, you will be essential in developing clear, accessible content that enhances user interactions with government digital platforms. This role is suited for a professional skilled in interpreting and translating complex, policy-heavy information into user-friendly digital content.

Key Responsibilities :

• Conduct high-quality research and interviews.
• Edit and proofread copy, original content, and digital experiences as needed.
• Craft and refine web content using plain language to ensure clarity and accessibility for all users.
• Develop content strategies that focus on user needs rather than promotional content, aligning with government digital services standards.
• Collaborate with UX designers, product managers, and policy experts to map out and audit content, ensuring consistency and compliance with style guides.
• Engage in rigorous content editing and testing to meet the high standards of government digital communication.
• Manage multiple stakeholder interactions, gathering and integrating substantial feedback into content development.
• Participate in agile project teams, using Kanban boards to track progress and deliverables effectively.

Qualifications :

• Bachelor's Degree in Marketing, English, Journalism, Public Administration, or a related field that emphasizes strong writing skills.
• Proven experience as a UX Writer or in a related role.
• Excellent writing, editing, and proofreading skills.
• Strong background in writing and editing content within the scope of government digital services, policy interpretation, and public information.
• Demonstrated expertise in using plain language guidelines to make complex information accessible and engaging.
• Proven track record of successful stakeholder engagement, with the ability to manage feedback constructively.
• Experience with content audits, usability testing, and adherence to digital content standards.
• Comfortable working in a fast-paced, agile environment.
• Strong research skills.
• Creativity.
• Collaborative spirit.
• Excellent time-management and organizational skills.
• U.S. Citizenship, Green Card, or EAD required.  
• Must be able to meet any other requirements for government contracts for which they are hired ( e.g., must reside in the U.S. )

Why Join theta.? :

• Collaborate with a talented and passionate team committed to making a difference.
• Work on impactful projects that directly contribute to the efficiency and effectiveness of our country's operations.
• Enjoy a supportive and inclusive work environment that fosters growth and development.
• Benefit from a competitive compensation package, including comprehensive health benefits, retirement plans, and flexible work arrangements.

If you are a driven and results-oriented UX Writer looking to make a tangible impact on how government services are delivered digitally, enhancing transparency, accessibility, and user satisfaction., we encourage you to apply and join our team at  theta. 

Salary Range: $80,000 - $89,000 (DOE and project-specific details)

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