Job Description
◎ Data Center Operations, Financial Services Firm
◎ NO NIGHT SHIFT WORK!
◎ Location: Fuchu, Tokyo
EIRE Systems delivers on-site Data Center operations management services on behalf of our client, a leading financial institution.
The teams perform a mix of project-driven activities for new equipment installs and decommissioning plus BAU operations support for change requests and day-to-day support for all activities inside the data centers.
The team is comprised of a variety of nationalities operating in a Japanese + English bilingual environment.
The position works a Monday to Friday schedule (typically 11am to 8pm). Saturday shifts required on a Team rotation basis.
Applicants should have a working knowledge of the day-to-day operations procedures for management of an enterprise data center. Basic technical understanding of the various physical elements of an enterprise data center (e.g. cabling, network/server hardware, power, cooling, capacity metrics) is highly desirable.
Job Description:
The Data Center Support personnel will work as a member of a team to provide the following on-site services to the client:
- Install, test and maintain a wide range of IT communication infrastructures and cabling within Data Centers and Telco exchanges
- Maintain all Data Center standards, procedures, health and safety, and day to day infrastructure performance issues
- Track job tickets and agree on implementation with the Planning and Logistic specialists
- Providing daily audits and reporting about the performance level of services
- Travel to other remote data center sites for smart-hands support
- Hardware hands on support of Dell, Cisco, Arista devices
- Other related tasks that may be requested
Required Skills / Experience:
- Degree in IT-related field or 1+ years of experience working in IT related role
- Business level English and Japanese (Japanese N2 above required for non-native Japanese speakers)
- Experience or basic understanding of change management
- Robust Team Player, exposed to a multi-cultural environment
- Mature and independent with excellent communication skills
- Detail focused when completing records, tickets and supporting documentation
- Ability to lift IT equipment weighing more than 10kg
Other “Value-add” Qualifications:
- Hands-on experience with hardware platforms (i.e. Dell, HP)
- Networking certifications (CCENT, Network+)
- Linux experience
- Good level of understanding about ITIL framework
- Basic understanding of Data Center facilities
- Exposure or ability to developing and documenting operational processes
- Proficiency in handling complex IT-related projects: from writing a proposal, initiating & planning projects, to executing, monitoring/controlling projects, until and including project closure.
***Applicants must presently be residing in Japan. Applicants from outside Japan need not apply and will not be contacted.
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