Job Description

Calling all innovators - find your future at Fiserv.

We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Product Director, Benefit Acceptance

What does a successful Product Director, Benefit Acceptance do at Fiserv?

You will be a leader of Emerging Data and Omni-channel Commerce for Carat and will have the primary responsibility for setting the electronic benefit transfer (EBT) product direction and executing roadmap on the delivery of our next generation data as a service and Omni-channel capabilities for large corporate clients.  You will have responsibility to identify and deliver on solutions that help our Omni-channel clients leveraging Fiserv’s data assets to create better consumer experiences and optimize payments. You will work closely with clients and client teams to drive success in the EBT space.

What you will do:

• Steer strategy and vision for our portfolio of Benefit Acceptance solutions.

• Lead and deliver large strategic products that solve client problems in the areas of Benefit Acceptance from idea to commercialized product.

• Develop and champion new investments and capabilities through the Business Case approval process.

• Lead and champion commercialization and go-to-market activities for next-gen capabilities.

• Support sales activities to drive initial client adoption.

• Provide subject matter expertise to clients and client teams to drive success and internal and external client satisfaction.

• Orchestrate across product, technology, operations, client relationship and sales teams to design, develop, and execute on product/programs.

• Collaborate with technology partners to ensure the on-time, on-budget delivery of the program.

• Provide regular status and progress communications to relevant Stakeholders.

What you will need to have:

• High School graduate/GED.

• 10 years’ experience across product, technology, and business operations.

• Working knowledge of merchant acceptance and digital/E-commerce solutions, especially emerging payment experiences, POS payment systems, and Omni-channel solution delivery.

• Thorough knowledge of State, and Federal electronic benefit programs 

What would be great to have:

• Bachelors degree

• Proven experience delivering large projects/programs across multiple functional areas, especially in a highly matrix environment.

• Knowledge of Fiserv systems.

#LI-BT2
#LI-Onsite

*In order to be considered, you must be legally authorized to work in the U.S. without need for sponsorship now or in the future.

Salary Range

$102,400.00 - $172,500.00

These pay ranges apply to employees in New Jersey, New York and California. Pay ranges for employees in other states may differ.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

For incentive eligible associates, the successful candidate is eligible for an annual incentive opportunity which may be delivered as a mix of cash bonus and equity awards in the Company’s sole discretion.

Thank you for considering employment with Fiserv.  Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. 

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact  AskHR.US@fiserv.com . Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.

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