[RWMYA] - Senior Front Office Associate / シニア・フロント・オフィス・アソシエイト Job at Rosewood Hotel Group, 沖縄県 沖縄市

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  • Rosewood Hotel Group
  • 沖縄県 沖縄市

Job Description

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Please find the English below.

主要な責務:ローズウッド宮古島では、やる気と元気のあるフロントオフィスアソシエイトを募集しています。

必須の業務と責任(主要な活動)

  • ユニークなゲスト体験の創造
  • プロフェッショナルでパーソナライズされたゲストエクスペリエンスの提供
  • 目の肥えた外国人ゲストのスムーズな到着と出発の確保
  • クレーム処理とゲスト対応
  • フロントオフィスの管理業務全般

一般的なスキル

  • ホテル業界における教育を修了していること
  • ラグジュアリーホテル業界での実務経験
  • 高い品質と責任感を持つ情熱的なホスト
  • MS Officeプログラムの知識、Operaの知識があれば尚可
  • 日本語、英語(話し言葉、書き言葉)に堪能であること。
  • 優れたマナーと身だしなみ

Job Summary

Rosewood Miyakojima is seeking a motivated and energetic Front Office Associate to join their team.

Essential Duties and Responsibilities ties

  • Creating unique guest experiences
  • Ensuring a highly professional and personalized guest experience
  • Ensuring the smooth arrival and departure of our discerning international guests
  • Complaint management and guest relations
  • Carrying out all administrative tasks in the front office area

Required Skills – General skills:

  • Successfully completed education in the hotel industry
  • Work experience in the luxury hotel industry
  • Passionate host with a high sense of quality and responsibility
  • Knowledge of MS Office programs, Opera knowledge an advantage
  • Fluent in Japanese and English (spoken and written). self-confident and winning personality
  • Excellent manners and a well-groomed appearance

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