Job Description
Synopsis of the Role We are seeking a highly motivated Senior Fraud & Identity Management Consultant to engage with prospects and existing clients by providing experienced pre- and post-sales consulting on technical or analytical solutions from pre-sales, design, and follow through to implementation, which may include; understanding model development, strategy analysis, performance reporting and other ad-hoc analyses and/or 3rd party technical solutions. Enhances the client relationship, drives new programs/revenue and increases Equifax mindshare within your assigned accounts. Define and agree on innovative, best in-class solutions for Equifax customers, based on actual customer data/input and insights to address the customer’s business challenges and strategic objectives. As a trusted advisor you are responsible for maintaining a thorough understanding of the fraud, and financial crimes landscape and the key drivers challenging the industry. Demonstrate a solid understanding of Equifax's technical and/or analytical solutions and data sets and how they align to client business needs and challenges.
What You’ll Do - Be our subject matter expert in authentication, fraud, identity management and AML/KYC who will draw on in-depth knowledge of Equifax solutions, data, fraud trends, industry requirements, system interfaces and business process flow to deliver business insights.
Provide sales and client support in the form of business solutions and technical consulting by assessing, formulating, developing and presenting solutions that support the client’s strategies.
Provide clients with custom demo’s and preparation of proposals working strategically with the sales team throughout the complete sales cycle.
Provide coaching for sales, technical and additional business consultants on general fraud management techniques, as well as thought leadership in market and to clients.
Keeping up to date on fraud trends affecting the various industries.
Establish and maintain positive relationships throughout the sales cycle and beyond.
Reporting into the leader of Identity and Fraud Consulting and working with the broader teams in the building and crafting of product roadmaps, and conveying customer requirements.
Support marketing activities by attending and speaking/ representing Equifax at trade shows, conferences and other marketing events.
What Experience You Need - 10+ years of experience in Fraud Management, Authentication and Anti-Money Laundering/ Know Your Customer
- 7+ years of experience in the industry, insights of current & future priorities due to changing market conditions
7+ years of experience in a client facing consulting role, leading facilitating and presenting in meetings, showcasing strong solution development process & approach
Strong consultative client management and solution management skills
Strong negotiating and contracting skills
Issue management and resolution skills
What Could Set You Apart - Experience in public speaking either at industry conferences or in front of large groups internally.
- Experience in government, insurance or financial services
- Experience writing white papers is an asset.
- Graduate Degree
- ACAMS, and/or CFE
- Bilingual in English & French
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