Job Description

About Kinaxis

キナクシスでキャリアを前進させる新しい挑戦をしてみませんか当社は技術のエキスパート企業ですしかしより良い方法を追求する情熱の源泉はひとりひとりの従業員ですキナクシスでは皆さんのキャリアアップと専門的な能力開発に真剣に取り組んでおり 従業員を大切に しております

1984年私たちはカナダのオタワを拠点とする3人のエンジニアのチームとしてスタートしました現在当社は世界中に2000人を超える従業員を擁し100か国以上で40000人を超えるユーザーをサポートするグローバル組織に成長しましたエンドツーエンドのサプライチェーン管理における世界的リーダーとして当社はあらゆる業界のサプライチェーンの卓越性を実現します当社はお客様へのサポート方法の革新と大変革を継続しながら東京および世界中でチームを拡大しています

私たちはセールスプロフェッショナル サービスグローバル カスタマーケアのプロフェッショナルで構成されるグローバルチームとして10年以上にわたり日本での事業展開を続けておりSUBARU日本光電ユニリーバなど日本および世界中のお客様をサポートしています

Elevate your career journey by embracing a new challenge with Kinaxis. We are experts in tech but its really our people who give us passion to always seek ways to do things better. As such were serious about your career growth and professional development because People matter at Kinaxis.

In 1984 we started out as a team of three engineers based in Ottawa Canada. Today we have grown to become a global organization with over 2000 employees around the world and support 40000 users in over 100 countries. As a global leader in end-to-end supply chain management we enable supply chain excellence for all industries. We are expanding our team in Tokyo and around the world as we continue to innovate and revolutionize how we support our customers.

As a global team of Sales Professional Services and Global Customer Care professionals we have maintained our presence in Japan for more than a decade and we support customers in Japan and around the world including Subaru Nihon Kohden Unilever and more.

Location

Tokyo Japan

Located in the upscale Akasaka area of Tokyo our office is a short walk from Akasaka-Mitsuke Akasaka and Tameikesanno Stations.

About the role

The Senior Information Security Analyst is a seasoned cybersecurity specialist responsible for advanced threat detection incident response requests and ongoing enhancement of Security Operations across Corporate IT environments and the Kinaxis Maestro SaaS platform.

As part of Kinaxiss global follow-the-sun incident response framework this role serves as the primary first responder or escalation point for their time zone providing initial investigative leadership for time-sensitive events and ensuring continuity of response across global shifts. The role functions as an escalation point for complex investigations leads improvements in detection and response capabilities.

The position requires independent problem solving strong judgment during security events and the ability to collaborate effectively across IT SaaS Operations Product Development and Business Systems teams. The role also contributes to strengthening operational processes and provides mentorship to analysts within the Security Operations team.

What you will do

Incident Response

• • Serve as the first responder or an escalation point local time zone for security incidents in alignment with the global follow-the-sun coverage model ensuring timely triage containment actions and appropriate escalation.
  • Lead investigation and response for complex high-severity or sensitive incidents that occur during local operating hours.
  • Provide escalation support guidance and quality review for Security Analysts during active investigations.
  • Direct containment eradication and recovery efforts ensuring accurate documentation and effective handoff as required.
  • Coordinate communications and incident status updates for Security leadership and cross-functional stakeholders.
  • Participate in the global on-call schedule for high-priority events when incidents exceed local time zone coverage.

Threat Detection and Hunting

• • Develop tune and validate detection logic and analytics in SIEM and XDR platforms aligned to MITRE ATT&CK.
  • Conduct structured threat hunting to identify anomalous activity emerging threats and monitoring gaps.
  • Integrate cyber threat intelligence into detection engineering investigations and operational processes.
  • Assess and improve telemetry coverage across endpoints networks cloud services and SaaS platforms.

Security Tooling and Engineering

• • Maintain and optimize security tools supporting detection and response including SIEM XDR/EDR SOAR log management and cloud-native security services.
  • Create and maintain operational playbooks runbooks and automation workflows to ensure consistent response across team.
  • Partner with IT SaaS Operations and Engineering to enhance telemetry logging and secure configuration controls across the environment.

Security Advisory and Collaboration

• • Provide expert guidance on risk severity remediation actions and prioritization of security findings.
  • Support cross-functional teams by ensuring proposed changes deployments or configurations incorporate the appropriate security controls.
  • Communicate technical findings and recommended actions to stakeholders in clear and concise terms.
  • Participate in internal and external audit activities and support remediation workstreams.

Operational Excellence and Team Development

• • Monitor new cyber threats attack techniques vulnerabilities and trends and recommend operational changes.
  • Contribute to cyber resilience disaster recovery and business continuity exercises.
  • Maintain and continuously improve operational documentation including playbooks procedures and knowledge articles.
  • Provide coaching and mentorship to analysts contributing to skill development and knowledge sharing across the global team.

What we are looking for

• Bachelors degree in Information Security Computer Science Information Technology or equivalent experience.
• 5 to 7 years of experience in Security Operations Incident Response IT Security or related fields in a global or high-tech environment.
• Strong analytical problem-solving and critical-thinking abilities with the capacity to make informed decisions under pressure.
• Excellent written and verbal communication skills with the ability to clearly articulate complex technical information.
• Ability to work effectively in a fast-paced global environment with shifting priorities and cross-functional collaboration requirements.
• Highly organized detail-oriented and able to manage multiple concurrent responsibilities.
• Adaptable and resilient in high-urgency operational contexts.
• Demonstrated ability to coach or mentor junior team members.
• Certifications :
• Foundational certifications considered assets: CompTIA Security CompTIA CySA CCNA Security CCNP Security.
• Advanced certifications preferred: CISSP CCSP GIAC (GCIH GCIA GCED GCFA) or equivalent senior-level credentials.

Role Specific Skills and experience

• Experience serving in an operational security role with responsibility for incident triage investigation and response.
• Prior experience acting as a first responder or escalation point for security incidents ideally within a follow-the-sun or global SOC model.
• Strong knowledge of attacker TTPs threat modeling IOCs/IOAs and MITRE ATT&CK.
• Hands-on experience with SIEM and XDR platforms (Microsoft Sentinel Defender for Endpoint or similar).
• Experience with cloud security monitoring and controls in Azure AWS or GCP environments.
• Understanding of security technologies including firewalls IDS/IPS IAM encryption and authentication mechanisms.
• Strong understanding of industry-recognized cybersecurity frameworks including ISO 27001 NIST CSF and SOC 2.

#LI-RJ1 #Intermediate #Japan #Fulltime

Work With Impact: Our platform directly helps companies power the worlds supply chains. We see the results of what we do out in the world every daywhen we see store shelves stocked when medications are available for our loved ones and so much more.

Work with Fortune 500 Brands: Companies across industries trust us to help them take control of their integrated business planning and digital supply chain. Some of our customers include Hitachi Yamaha P&G and more.

Social Responsibility at Kinaxis: Our Diversity Equity and Inclusion Committee weighs in on hiring practices talent assessment training materials and inclusion fundamentals. Sustainability is key to what we do and were committed to net-zero operations strategy for the long term. We are involved in our communities and support causes where we can make the most impact.

People matter at Kinaxis and these are some of the perks and benefits we created for our team:

• Flexible vacation and Kinaxis Days (company-wide day off on the last Friday of every month)

• Flexible work options

• Physical and mental well-being programs

• Regularly scheduled virtual fitness classes

• Mentorship programs and training and career development

• Recognition programs and referral rewards

• Hackathons

For more information visit the Kinaxis web site at or the companys blog at welcomes candidates to apply to our inclusive community. We provide accommodations upon request to ensure fairness and accessibility throughout our recruitment process for all candidates including those with specific needs or disabilities. If you require an accommodation please reach out to us at Please note that this contact information is strictly for accessibility requests and cannot be used to inquire about application statuses.

Kinaxis is committed to ensuring a fair and transparent recruitment process. We use artificial intelligence (AI) tools in the initial step of the recruitment process to compare submitted resumes against the job description to identify candidates whose education experience and skills most closely match the requirements of the role. After the initial screening all subsequent decisions regarding your application including final selection are made by our human recruitment team. AI does not make any final hiring decisions.

Required Experience:

Senior IC

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