Service Delivery Manager Tokyo Job Job at Fidel Consulting KK, 東京都

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  • Fidel Consulting KK
  • 東京都

Job Description

Position Name: Service Delivery Manager Tokyo Job

Annual Salary: 5million and above

Responsibilities:

This position is for Service Delivery, responsible for delivering various ongoing business process improvements, audit and compliance activities, and supporting PMO requirements in the QA Governance & Compliance Department.

As a Service Delivery Strategic Planner, you will be required to:

  • Develop frameworks for testing and infrastructure as a service
  • Provide audit and compliance support
  • Implement business process improvements
  • Perform other PMO activities
  • Create business and technical manuals

Service Delivery Manager Tokyo Job Qualifications:  

  • Background in Science or Engineering
  • Experience in developing frameworks for testing and infrastructure as a service
  • Experience in providing audit and compliance support
  • Experience in implementing business process improvements

Preferred Qualifications

  • Holding any internationally approved business process or quality management certification (e.g., Lean Six Sigma)
  • Good exposure to ITSM/ITIL
  • Around 10-12 years of experience in the IT/Telecommunications industry
  • Well-versed in different PM tools (e.g., MS Project, Jira, Smartsheet, Confluence)
  • Exposure to quality audits

Japanese Languages : Business level Japanese and Business level English 

Holidays and Benefits

  • Five-Day Workweek
  • Summer Holidays
  • Winter Holidays
  • Refresh Holidays
  • Benefits (pension, health, employment, unemployment)
  • Commuting allowance
  • Employee stock ownership plan
  • Discounted sports club
  • Childcare

About Company

The largest eCommerce company in Japan, and the third-largest e-commerce marketplace company worldwide.
The organization provides a variety of consumer and business-focused services including e-commerce, e-reading, travel, banking, securities, credit card, e-money, portal and media, online marketing, and professional sports

[Measures against passive smoking]
No smoking indoors allowed
Designated smoking area

Job Requirements: Japanese JLPT N2, Service Delivery, PMO , QA Governance, support, Engineering, testing , infrastructure , English 2

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