Job Description

Job ID: 54810

Job Category: Administrative

Division & Section: Municipal Licensing & Standards, MLS Toronto Animal Services

Work Location: Various, See below

Job Type & Duration: Full-Time, Permanent

Hourly Rate: $33.34 - $36.55

Shift Information: Monday to Friday, 35 hours per week 

Affiliation: L79 Full-time

Number of Positions Open: 4

Posting Period:  17-APR-2025 to 05-MAY-2025

Work Locations:

• East Shelter, 821 Progress Ave.
• West Shelter, 146 The East Mall
• North Shelter, 1300 Sheppard Ave. W
• Central Office, 433 Eastern Ave.

As a shelter support assistant, the successful candidate will be working out of one of three animal shelters which house domestic animals (cats, dogs, rabbits etc.) and can temporarily house wildlife awaiting transportation to a rehabilitation center.

 

Please be advised that as an animal shelter, the environment can be loud (noisy birds, barking dogs, howling cats etc.), dusty (animal hair and dander) and odorous at times. While our shelter locations have increased ventilation for these factors, this does not completely eliminate these environmental hazards which we want any interested candidates to be aware of.

 

If you're looking to work in a non-traditional, lively administrative space, then Toronto Animal Services is the place for you!

The Toronto Animal Services is hosting a 60-minute Information Sessions for the Support Assistant B position. The detail is provided below.

All applicants interested in this position are encouraged to attend. During the session, Management of the Toronto Animal Services will provide insights into the role and its responsibilities. A Q&A period will follow.

Information Session:Thursday, April 24, 2025, 3:00 PM

Link: https://toronto.webex.com/toronto/j.php?MTID=ma2ac6aebfebd5fcaa2e364d9d71a1984

Major Responsibilities:

 

• Performs varied administrative tasks involving the preparation, research, summary and reconciliation of data and the control and expedition of documents, data, revenues and cash.
• Prepares and processes documents/statistical summaries/reports etc. Assesses and analyses data.
• Drafts and signs correspondence.
• Collects, maintains, secures and seeks approval of unit’s attendance, payroll and/or personnel records, including entering data in SAP. Completes, seeks approval and forwards required payroll/personnel forms as appropriate.
• Prepare Contract Release Orders, Divisional Purchase Orders and Purchase Orders using SAP.
• Checks work for accuracy and conformity with regulations, policy and procedures and corrects/resolves outstanding/incorrect items. Identifies issues and recommends solutions. Performs complex calculations.
• Directs, coordinates, schedules and trains assigned staff. Checks/verifies work of assigned staff.
• Operates office equipment and computers utilizing a variety of software packages, applying speed and skill. Prepares presentation material. Utilizes detailed layout and formatting.
• Coordinates and maintains a complex manual and computerized filing and retrieval system.
• Maintains supplies inventories.
• Responds to e-mails, telephone (in a high call volume setting) and in-person inquiries from senior staff, the public, agencies and other levels of government utilizing in-depth knowledge of procedures, regulations and criteria.
• Controls, monitors and balances petty cash, prepares bank deposits, reconciliations Assist with budget administration for unit.
• Coordinates and arranges meetings, events and schedules. Prepare draft agendas and attend meetings, take/transcribe/distribute minutes and provide status report on follow up action items.

 

Key Qualifications:

 

Your application must describe your qualifications as they relate to:

 

1. Considerable experience working in a customer service-oriented environment performing various administrative and accounting tasks including preparing statistical summaries, reports, bank reconciliations, etc.
2. Considerable experience in procurement activities such as executing Divisional Purchase Orders, Contract Release Orders and P-card purchases while abiding by municipal corporate purchasing policies.
3. Considerable experience in the preparation and formatting of complex reports, charts, graphs and statistical data using office systems including Microsoft Office Suite (i.e. Word, Excel, PowerPoint,) and Outlook.
4. Experience with corporate payroll and time entry.   
5. Experience working in a customer service environment, dealing effectively with all levels of staff and the general public and service providers in person, by telephone and in writing.

 

You must also have:

 

• Knowledge of by-laws (animal specific preferred) and Animal Services objectives.
• Knowledge of common wildlife species, dog and cat breeds, along with basic animal care.
• Excellent communication skills (oral and written) and interpersonal skills in working with a variety of stakeholders.
• Working knowledge of relevant collective agreement provisions and policies related to payroll and time entry matters.
• Strong organizational and multi-tasking skills with the proven ability to set priorities and work effectively and independently under frequent time deadlines.
• Ability to set up and maintain manual and computerized filing systems in accordance with Corporate Records Management.
• Sound business mathematics skills and a working knowledge of general statistical techniques and practices with the ability to make involved computations and calculations rapidly and accurately or a working knowledge of accounting procedures.
• Ability to carry out confidential data entry and retrieval functions with speed and accuracy, employing verification, and using a complex database.
• Ability to prepare detailed correspondence, summaries, statements and documentation requiring the interpretation and application of a wide range of administrative/accounting/payroll practices.
• Ability to work overtime on evenings, weekends and/or stat holidays, when required.

 

NOTE TO INTERNAL FULL-TIME AND PART-TIME CITY OF TORONTO EMPLOYEES:

City of Toronto employees must apply to full-time or part-time employment opportunities posted on the City's Internal Job Posting Portal.

Equity, Diversity and Inclusion

The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve. Learn more about the City’s commitment to employment equity.

Accommodation

The City of Toronto is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs. Disability-related accommodation during the application process is available upon request. Learn more about the City’s Hiring Policies and Accommodation Process.

Job Tags

Hourly pay, Holiday work, Permanent employment, Full time, Contract work, Part time, Internship, Shift work, Monday to Friday,

Similar Jobs